At a Glance
- Tasks: Support the campus by ensuring facilities are safe and welcoming for everyone.
- Company: Join Lancaster University, a diverse and inclusive workplace.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for training.
- Other info: Part-time role with a friendly team and great career growth potential.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: GCSEs in Maths and English; customer service skills are a plus.
The predicted salary is between 24685 - 24685 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £24,685 (Part-Time/Indefinite)
Closing Date: Wednesday 12 August 2026
Interview Date: Wednesday 26 August 2026
Reference: 0665-26
You should be hardworking, reliable, willing to learn and possess excellent customer service skills. Previous portering experience is not essential but would be desirable, particularly experience of working in a similar environment. You should be educated to GCSE level (or equivalent) in Maths and English and be committed to high standards. You should be able to work on your own initiative, have a flexible approach to solving day-to-day problems, and demonstrate a willingness to undertake development and training.
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Facilities Porter (College) employer: Lancaster University
Lancaster University is an exceptional employer, offering a dynamic and inclusive work environment that prioritises student wellbeing and success. With a strong commitment to professional development, employees benefit from flexible working arrangements and opportunities to lead impactful initiatives in widening participation. Located in the vibrant city of Lancaster, staff enjoy a supportive culture that values diversity and fosters collaboration across disciplines.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Porter (College)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lancaster University and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Facilities Porter (College)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lancaster University that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lancaster University.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lancaster University get a sense of who you are beyond your experience!
How to prepare for a job interview at Lancaster University
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lancaster University and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
