At a Glance
- Tasks: Coordinate facilities, ensuring security and porter services run smoothly at Lancaster University.
- Company: Join the vibrant team at Lancaster University, known for its inclusive culture.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for personal development.
- Other info: Full-time role with flexible shifts and a commitment to equality and diversity.
- Why this job: Make a difference in a diverse community while enhancing your skills in a dynamic role.
- Qualifications: GCSEs in Maths and English, customer service experience, and a proactive attitude.
The predicted salary is between 23580 - 23742 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £23,580 to £23,742 (Full-time indefinite)
Closing Date: Sunday 07 June 2026
Interview Date: To be confirmed
Reference: 0439-26
Please note: this job is only available to current employees of Lancaster University.
We currently have a vacancy for a Facilities Coordinator, covering The Management School. This post will fall under the Facilities Division at Lancaster University, and the successful candidate will form part of the Security and Porter team.
The vacancy is Full Time working 36.5 hours per week on a split shift rotational basis covering 7.00am to 8.00pm Mon - Fri.
You should be hard working, reliable, willing to learn and possess excellent customer service skills. You should have experience of working in a similar role along with experience of working in a multi-cultural environment. You should be educated to GCSE level in Maths and English and be committed to high standards, able to work on your own initiative and have a flexible approach and attitude to solving day to day problems. You should also have a willingness to undergo development training.
Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Facilities Coordinator (Security & Porter) – Lancaster Campus employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional development. As a Facilities Coordinator at our Bailrigg campus, you will benefit from a family-friendly workplace, comprehensive training opportunities, and a commitment to diversity, ensuring that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Coordinator (Security & Porter) – Lancaster Campus
✨Tip Number 1
Network like a pro! Reach out to current employees at Lancaster University through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Facilities Division. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to customer service and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Facilities Coordinator (Security & Porter) – Lancaster Campus
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Facilities Coordinator role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since this role involves working closely with others, don’t forget to showcase your excellent customer service skills. Share examples of how you've gone above and beyond in previous roles to help others.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Lancaster University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Coordinator. Familiarise yourself with the specific duties related to security and portering at Lancaster University. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples from your past experiences where you've successfully handled customer interactions. Think about situations where you resolved issues or went above and beyond to assist someone, as this will demonstrate your suitability for the position.
✨Emphasise Your Flexibility and Initiative
The job description highlights the need for a flexible approach and the ability to work on your own initiative. Be ready to discuss times when you've adapted to changing circumstances or taken the lead on a project. This will show that you can handle the dynamic nature of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about finding the right fit for both you and the university.
