At a Glance
- Tasks: Provide front-line security and portering services while assisting visitors and staff.
- Company: Join the vibrant community at Lancaster University, committed to diversity and equality.
- Benefits: Competitive salary, full-time hours, and opportunities for personal development.
- Other info: Flexible shift patterns and a supportive team atmosphere await you!
- Why this job: Make a difference in a multicultural environment and enhance your customer service skills.
- Qualifications: Hardworking, reliable, and excellent in customer service with GCSEs in Maths and English.
The predicted salary is between 23580 - 23742 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £23,580 to £23,742 (Full-Time/Indefinite)
Closing Date: Saturday 06 June 2026
Interview Date: Thursday 18 June 2026
Reference: 0440-26
Please note: this job is only available to current employees of Lancaster University.
Job Overview: The post will be 52 weeks per year working 36.5 hours per week. The successful applicant will predominantly work in the North Porters Hub but may be required to work in other areas of campus as necessary. The post will be on an alternating shift pattern, covering 07:30 – 22:00, Monday to Friday.
Responsibilities:
- Provide front‑line security and portering services.
- Assist visitors and staff in a multi‑cultural environment.
- Handle day‑to‑day operational tasks with an initiative and flexible approach.
- Participate in development training as required.
Qualifications:
- Hard working, reliable, and willing to learn.
- Excellent customer service skills.
- Experience of working in a similar role and in a multi‑cultural environment.
- Educated to GCSE level in Maths and English.
- Committed to high standards, able to work on your own initiative, and have a flexible approach to solving day‑to‑day problems.
- Willingness to undergo development training.
Employment Equality: We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity. We recognise and celebrate good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
Facilities Coordinator - 0440-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive work culture that values diversity and promotes employee growth through development training opportunities. Located in the vibrant community of Bailrigg, Lancaster, employees benefit from a collaborative environment where they can thrive while providing essential security and portering services to a diverse range of visitors and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Coordinator - 0440-26
✨Tip Number 1
Network like a pro! Reach out to current employees at Lancaster University, especially those in facilities or security roles. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to different situations in past roles. Highlighting your ability to handle day-to-day operational tasks will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lancaster University.
We think you need these skills to ace Facilities Coordinator - 0440-26
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Facilities Coordinator role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since this role involves assisting visitors and staff, it's crucial to showcase your excellent customer service skills. Share specific examples of how you've handled similar situations in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the job.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Lancaster University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Coordinator. Familiarise yourself with the specific tasks mentioned in the job description, like providing front-line security and portering services. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves assisting visitors and staff in a multi-cultural environment, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help someone, as this will highlight your suitability for the position.
✨Demonstrate Flexibility and Initiative
The job requires a flexible approach to problem-solving and the ability to work on your own initiative. Prepare to discuss times when you've had to adapt quickly to changing circumstances or take the lead on a task without being prompted. This will show that you can handle the day-to-day operational tasks effectively.
✨Embrace Development Opportunities
The role mentions participation in development training, so express your willingness to learn and grow. Share any relevant training or courses you've completed in the past, and talk about how you plan to continue developing your skills in this position. This will demonstrate your commitment to high standards and personal growth.
