Enquiries and Admissions Co-ordinator
Location: Bailrigg, Lancaster, UK
Salary: £24,215 to £26,093 (Full-time indefinite)
Closing Date: Sunday 28 June 2026
Interview Date: Monday 06 July 2026
Reference: 0501-26
Job Overview
The Admissions team supports those who wish to study at the University, responding to enquiries and supporting applicants through the process from application to registration. We are looking to appoint a highly motivated and enthusiastic individual to join us as an Enquiries and Admissions Co-ordinator, providing support for the admissions service.
Responsibilities
- Act as the first point of contact for all enquiries from prospective students, agents and advisors via email and telephone
- Support the admissions process and work with enquirers, applicants and colleagues across the University to deliver excellent customer‑focused support
- Produce accurate work to deadlines, maintain attention to detail and demonstrate strong IT, communication and customer‑service skills
- Facilitate the application process, maintain data upkeep and assist the team in providing an outstanding experience to applicants
Qualifications
- Excellent IT, communication and customer‑service skills
- Ability to produce accurate work to deadlines while maintaining attention to detail
Benefits
Lancaster University’s main Bailrigg campus offers a welcoming environment with sports centre, shops, cafes, multi-faith centre, pre‑school, post office and library. It provides a healthy work‑life balance and a variety of clubs, groups and networks. For more details on employee benefits visit the University website.
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Equal Opportunities: The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity.
For an informal chat about the role, please contact Charlotte Appley, Admissions Operations Officer – c.appley@lancaster.ac.uk.
Apply Online: https://www.lancaster.ac.uk/jobs
