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- Tasks: Lead student support services and shape wellbeing strategies for a positive impact.
- Company: A forward-thinking university committed to student success and inclusion.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Influence student wellbeing and create a supportive environment for all.
- Qualifications: Experience in leading student services and strong communication skills.
- Other info: Join a diverse community dedicated to continuous improvement and innovation.
The predicted salary is between 59966 - 67468 £ per year.
Do you want to shape a sector-leading approach to student wellbeing and make a lasting positive difference to students’ lives? We are seeking an exceptional leader who performs with integrity, fairness, and sound professional judgement in complex and sensitive environments who will provide leadership across a complex, multidisciplinary portfolio of services that sit at the heart of the University’s commitment to student success, inclusion and wellbeing. This is a rare opportunity to influence institutional culture, deliver innovative practice and ensure that student wellbeing is at the heart of the University experience.
As Head of Student Support and Wellbeing Services, you will lead services spanning student mental health, disability and inclusive practice, casework, partnerships and advice. You will set the direction for services that are inclusive, trauma-informed, evidence-based and aligned with best practice and regulatory requirements. Reporting to the Associate Director (Student Wellbeing and Inclusion), you will act as the University’s senior specialist adviser on student wellbeing and serve as Deputy Designated Safeguarding Lead for Students, playing a critical role in meeting Office for Students requirements and safeguarding obligations. You will work collaboratively with students, academic leaders, professional services colleagues and external partners to create a joined‑up, coherent and responsive student support ecosystem.
What You’ll Bring
- Significant experience of leading specialist, student‑facing or comparable services
- Knowledge of safeguarding, risk management and regulatory frameworks within higher education or a related sector
- A proven track record of managing complex services, critical incidents and institutional risk
- Highly developed communication skills, including the ability to influence at senior and board level
- Strong digital and data fluency, with experience of using systems and insight to improve services
- A collaborative approach and the ability to build trusted partnerships internally and externally
Above all, you will share our commitment to placing students at the centre of service design and delivery.
Why join us?
You will join a University that is ambitious about student wellbeing and inclusion, values professional expertise and reflective practice, and is committed to continuous improvement. This role offers genuine scope to innovate, influence strategy and leave a meaningful legacy for students and staff alike. If you are motivated by purpose, impact and leadership at scale, we would be delighted to hear from you.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Head of Student Support and Wellbeing Services - 0010-26 in Burnley employer: Lancaster University
Contact Detail:
Lancaster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Student Support and Wellbeing Services - 0010-26 in Burnley
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the company culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by researching the latest trends in student wellbeing and support services. Show us that you’re not just passionate but also knowledgeable about the field!
✨Tip Number 3
Practice your responses to common interview questions, especially those around leadership and collaboration. We want to see how you handle complex situations and your approach to building partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are keen to engage with us directly.
We think you need these skills to ace Head of Student Support and Wellbeing Services - 0010-26 in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Head of Student Support and Wellbeing Services role. Highlight your relevant experience and how it aligns with our commitment to student wellbeing and inclusion.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've successfully led teams or initiatives in complex environments. This is your chance to demonstrate your ability to influence and inspire others.
Be Authentic: Let your personality shine through in your application. We value integrity and authenticity, so don’t be afraid to share your passion for student support and wellbeing. It’s all about making a genuine connection!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. This ensures your application gets to the right people and shows that you're serious about joining our team at StudySmarter.
How to prepare for a job interview at Lancaster University
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and best practices in student wellbeing and support services. Brush up on safeguarding regulations and be ready to discuss how you’ve implemented these in past roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in complex environments. Think about times when you’ve influenced change or improved services, and be ready to share these stories during the interview.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing sensitive topics. Use examples to demonstrate how you’ve effectively communicated with diverse stakeholders.
✨Emphasise Collaboration
This position requires a collaborative approach. Be prepared to discuss how you’ve built partnerships in previous roles, both internally and externally. Highlight any successful initiatives that resulted from teamwork and cooperation.
