At a Glance
- Tasks: Provide administrative support for student appeals and maintain detailed records.
- Company: Lancaster University, a leading institution focused on academic excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a dynamic team with a commitment to high-quality support.
- Why this job: Make a difference in students' lives while developing your administrative skills.
- Qualifications: 5 GCSEs including Maths and English; experience in admin roles preferred.
The predicted salary is between 26093 - 26093 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £26,093 full time, fixed term
Closing Date: Monday 29 June 2026
Interview Date: To be confirmed
Reference: 0489-26
Working closely with academic and professional services colleagues, you will provide comprehensive administrative support across the full lifecycle of student appeal cases and SAC processes, spanning undergraduate, postgraduate taught and postgraduate research students at both Lancaster and our partner institutions.
You will be a confident communicator, comfortable managing sensitive case files with accuracy and discretion, and with a demonstrable ability to coordinate hearings, monitor deadlines and maintain detailed records. Attendance at appeals and SAC hearings will be a regular part of the role, and you will also share ownership of managing and updating departmental web pages.
You will be a proactive self-starter with excellent organisational and IT skills, a keen eye for detail and the ability to manage multiple competing priorities in a busy environment.
A good standard of general education (minimum 5 GCSEs Grades A-C, including Maths and English) is required, along with a proven track record in administrative roles. Experience within a Higher Education setting would be advantageous, though a commitment to delivering high-quality, accurate work and supporting students and staff through formal processes is essential.
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Academic Quality, Standards and Conduct Administrative Assistant employer: Lancaster University
As an employer, we pride ourselves on fostering a supportive and collaborative work environment at our Bailrigg campus in Lancaster. Our commitment to employee growth is evident through ongoing professional development opportunities and a culture that values innovation and teamwork. Joining us means being part of a dedicated team that plays a vital role in enhancing the academic experience for students while enjoying a competitive salary and a fulfilling career path.
