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- Tasks: Join our team as a College Porter, supporting campus operations and providing excellent customer service.
- Company: Lancaster University is dedicated to creating an inspiring campus environment for students and staff.
- Benefits: Enjoy competitive pay, shift allowances, overtime opportunities, and a supportive workplace culture.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a vibrant university community.
- Qualifications: GCSEs in Maths and English; customer service skills; reliability and eagerness to learn are essential.
- Other info: Full-time role with 24/7 shift rotation; ideal for those seeking flexible working hours.
The predicted salary is between 23254 - 23414 £ per year.
College Porter
Location: Bailrigg, Lancaster, UK
Salary: £23,254 to £23,414 Full-time/Fixed Term
Closing Date: Friday 12 September 2025
Interview Date: To be confirmed
Reference: 0634-25
The Facilities Division operates across campus to maintain and develop our buildings, providing vital support services 24/7/365.
A great opportunity has arisen to join a busy, dynamic, and friendly team supporting our vision: “making campus an inspiring place to be”.
We currently have a vacancy for a College Porter on our Bailrigg Campus within the Facilities Division at Lancaster University. The position is full-time, working an average of 42 hours per week on a 24-hour shift rotation. This rotation includes 12-hour day and night shifts, continuing 24/7, 365 days a year, which may include working on Bank Holidays and weekends. An allowance for Shift Work and additional hours worked over 36.5 per week is provided. Overtime may also be available.
Ideal candidates should be hardworking, reliable, eager to learn, and possess excellent customer service skills. Portering experience is desirable but not essential; experience in a similar environment is advantageous. Comfort with computers and multiple software systems is required. Candidates should have GCSEs in Maths and English, be committed to high standards, able to work independently and as part of a team, flexible, and open to new ideas and training.
To apply, please email your details or apply online.
Further details, including the job description and person specification, are available. All roles are UK-based unless otherwise specified.
Learn more about working at Lancaster University, including employee benefits, support networks, and policies promoting a family-friendly workplace. The university values diversity and is committed to equality of opportunity, welcoming applicants from all backgrounds.
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College Porter - 0634-25 employer: Lancaster University Conferences and Events+
Contact Detail:
Lancaster University Conferences and Events+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Porter - 0634-25
✨Tip Number 1
Familiarise yourself with the facilities and services offered at Lancaster University. Understanding the campus layout and the specific needs of students and staff will help you demonstrate your commitment to making the campus an inspiring place.
✨Tip Number 2
Highlight any previous experience in customer service roles during your conversations. Even if you haven't worked as a porter before, showcasing your ability to interact positively with people can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift work. Since the role involves a 24-hour shift rotation, showing that you are adaptable and willing to work nights, weekends, and holidays will be crucial.
✨Tip Number 4
Demonstrate your eagerness to learn new skills, especially regarding computer systems. Mentioning your willingness to undergo training and adapt to new technologies can make a positive impression on the hiring team.
We think you need these skills to ace College Porter - 0634-25
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the College Porter position. Highlight key skills such as customer service, reliability, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous portering or customer service roles, even if they are not directly related.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the university. Mention your willingness to work flexible hours and your commitment to high standards, as these are crucial for this position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lancaster University Conferences and Events+
✨Show Your Customer Service Skills
As a College Porter, you'll be interacting with students and staff regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different role.
✨Demonstrate Flexibility and Teamwork
The job requires working various shifts and being part of a team. Highlight your ability to adapt to changing situations and your experience working collaboratively with others.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a College Porter and think about how your skills align with these tasks. Being knowledgeable about the role will show your genuine interest and preparedness.
✨Prepare for Shift Work Questions
Since the position involves 24/7 shift work, be ready to discuss your availability and how you manage work-life balance. Showing that you're comfortable with the demands of the role will be crucial.
