Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage complex ServiceNow projects, ensuring successful delivery and governance.
- Company: Join a fast-growing ServiceNow practice focused on professional services and project excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Shape project delivery while collaborating with senior stakeholders in a supportive culture.
- Qualifications: Proven experience in ServiceNow projects, strong leadership, and knowledge of delivery methodologies required.
- Other info: Ideal for those passionate about continuous improvement and team performance.
The predicted salary is between 48000 - 72000 £ per year.
We are hiring an experienced ServiceNow Project Manager to join our clients fast-growing ServiceNow practice. This is a key leadership role where you’ll be responsible for the successful delivery of complex ServiceNow projects within a professional services environment.
You will oversee the full lifecycle of engagements while playing a pivotal role in shaping the way projects are governed and executed across the function. This role is suited to someone who combines structured delivery experience with strong stakeholder leadership and a continuous improvement mindset.
Key Responsibilities- Lead and manage end-to-end ServiceNow project delivery across multiple client engagements
- Oversee and coordinate project teams, including Business Analysts and Project Managers
- Define and implement structured project delivery frameworks aligned with client and organisational standards
- Establish and maintain governance practices to ensure quality, consistency, and timely delivery
- Work across methodologies including Prince2, Agile, and Waterfall, applying the right approach for each engagement
- Collaborate with senior stakeholders, both internal and external, to ensure alignment and engagement throughout the project lifecycle
- Drive continuous improvement across project delivery processes, tools, and team performance
- Support the growth and capability development of the wider project and business analysis function
- Proven experience delivering ServiceNow projects within a professional services or consulting environment
- Strong leadership and people management experience – ideally leading PMs and BAs across engagements
- In-depth understanding of project delivery frameworks and governance structures
- Experience across delivery methodologies: Prince2, Agile, and Waterfall
- Excellent stakeholder engagement, communication, and influencing skills
- Ability to define, develop, and roll out delivery best practices across teams
- Strong commercial awareness and ability to align delivery with business outcomes
ServiceNow Project Manager employer: Lancaster Resources
Contact Detail:
Lancaster Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about recent features and enhancements can help you stand out during interviews, as it shows your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend relevant meetups or webinars to connect with others in the industry. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects using different methodologies like Prince2, Agile, and Waterfall. Tailoring your experiences to align with the job requirements will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your leadership skills by highlighting instances where you've led teams or influenced stakeholders. Be ready to explain how you foster collaboration and drive continuous improvement within project teams.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow projects and showcases your leadership skills. Use specific examples that demonstrate your ability to manage project delivery and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Emphasise your experience with different project delivery methodologies like Prince2, Agile, and Waterfall, and how you can contribute to continuous improvement in their processes.
Highlight Relevant Skills: In your application, clearly outline your skills related to project governance, team management, and stakeholder communication. Use bullet points for clarity and ensure they align with the key responsibilities mentioned in the job description.
Showcase Continuous Improvement Mindset: Demonstrate your commitment to continuous improvement by providing examples of how you've implemented best practices in previous roles. This will show your potential employer that you are proactive and results-driven.
How to prepare for a job interview at Lancaster Resources
✨Showcase Your Project Management Experience
Be prepared to discuss your previous experience with ServiceNow projects in detail. Highlight specific examples where you successfully led teams and delivered projects on time and within budget, as this will demonstrate your capability for the role.
✨Understand Delivery Methodologies
Familiarise yourself with Prince2, Agile, and Waterfall methodologies. Be ready to explain how you've applied these frameworks in past projects and how you can adapt them to meet the needs of different client engagements.
✨Emphasise Stakeholder Engagement Skills
Since the role requires strong stakeholder management, prepare to discuss how you've effectively communicated and collaborated with various stakeholders in previous roles. Share examples that illustrate your influencing skills and ability to align project goals with business outcomes.
✨Demonstrate a Continuous Improvement Mindset
Talk about how you've driven continuous improvement in your past projects. Provide examples of how you've implemented best practices or improved processes that enhanced project delivery and team performance.
