At a Glance
- Tasks: Support HR transformation projects and enhance employee experiences using ServiceNow HRSD.
- Company: Join a leading consultancy focused on innovative HR solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement.
- Why this job: Make a real difference in HR services while working with top-tier clients.
- Qualifications: 5-10 years in business analysis or HR technology, with ServiceNow HRSD experience.
The predicted salary is between 60000 - 75000 £ per year.
We are supporting a key client who are currently looking for a ServiceNow HRSD Consultant to support the delivery of HR transformation and digitalisation projects for a range of enterprise clients. This role combines business analysis, process improvement, and ServiceNow HR Service Delivery (HRSD) solution delivery. You will work closely with HR stakeholders, business users, and technical teams to help design and implement effective HR services and employee experiences. This role can be worked on a mainly remote basis from anywhere within the UK with occasional client travel.
Key Responsibilities
- Support requirements gathering and discovery activities with HR and business stakeholders.
- Analyse existing HR processes and identify opportunities for improvement and automation.
- Document business requirements, user stories, process flows, and acceptance criteria.
- Assist in the design of employee lifecycle processes, including onboarding, offboarding, and HR case management.
- Support the implementation of ServiceNow HRSD solutions, including HR services, Employee Center, knowledge management, and self-service capabilities.
- Work closely with Solution Architects, Developers, and Project Managers throughout project delivery.
- Participate in testing, UAT, go-live activities, and post-implementation support.
- Contribute to stakeholder engagement, user adoption, and continuous improvement initiatives.
Required Experience
- 5-10 years' experience in Business Analysis, HR technology, ServiceNow consulting, or process improvement roles.
- Experience working with ServiceNow HR Service Delivery (HRSD).
- Understanding of HR processes such as onboarding, offboarding, HR operations, employee relations, and HR case management.
- Experience gathering and documenting business requirements.
- Strong process mapping and documentation skills.
- Experience writing user stories and functional requirements.
- Strong communication and stakeholder management skills.
- Experience working in Agile delivery environments.
Desirable Experience
- Employee Center, Employee Journey Management, or HR Case Management.
- Workday, SAP SuccessFactors, Oracle HCM, or other HR technology platforms.
- HR transformation or digital workplace projects.
- ServiceNow certifications.
- Experience working within international project environments.
ServiceNow HRSD Consultant employer: Lancaster Resources
Join a forward-thinking company that prioritises employee growth and innovation, offering a dynamic work culture where collaboration and creativity thrive. As a ServiceNow HRSD Consultant, you will benefit from flexible remote working arrangements across the UK, alongside opportunities for professional development and engagement in impactful HR transformation projects. Our commitment to continuous improvement and employee experience ensures that you will play a vital role in shaping the future of HR services while enjoying a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow HRSD Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR tech space, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects related to HR transformation and ServiceNow HRSD. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common HRSD scenarios. Think about how you've improved processes in the past and be ready to share specific examples that highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ServiceNow HRSD Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow HRSD Consultant role. Highlight your experience in business analysis and HR technology, and don’t forget to mention any relevant projects you've worked on that align with the job description.
Showcase Your Skills:In your application, clearly showcase your skills in process improvement and documentation. Use specific examples to demonstrate how you've successfully gathered requirements or improved HR processes in the past.
Be Clear and Concise:When writing your cover letter or any additional documents, keep it clear and concise. We want to see your passion for the role, but also appreciate straightforward communication that gets to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Lancaster Resources
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow HRSD knowledge. Familiarise yourself with the latest features and functionalities, especially around HR service delivery. Being able to discuss specific use cases or improvements you've implemented in past roles will show you're not just familiar but also experienced.
✨Understand HR Processes Inside Out
Since this role revolves around HR transformation, it's crucial to have a solid grasp of HR processes like onboarding and offboarding. Be prepared to discuss how you've improved these processes in previous positions and how you can apply that knowledge to the new role.
✨Prepare for Stakeholder Engagement
This job involves working closely with various stakeholders, so think about your past experiences in stakeholder management. Have examples ready that demonstrate your communication skills and how you've successfully engaged with different teams to drive projects forward.
✨Showcase Your Agile Experience
Given that the role requires experience in Agile environments, be ready to talk about your experience with Agile methodologies. Share specific examples of how you've contributed to Agile projects, including your role in sprints, user stories, and collaboration with cross-functional teams.
