At a Glance
- Tasks: Lead exciting CRM transformation projects and engage with diverse stakeholders.
- Company: Join a dynamic team focused on innovative business solutions.
- Benefits: Flexible hybrid work, competitive pay, and a chance to grow your skills.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact by transforming business processes and systems.
- Qualifications: Experience in CRM projects and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a Business Analyst / Project Manager to join an exciting business transformation programme on an initial 3-month contract.
Working closely with business stakeholders and an offshore Salesforce consultancy, you will take ownership of the successful delivery of a Salesforce reconfiguration while also supporting the implementation of a new Applicant Tracking System.
This role combines business analysis with project coordination and is ideally suited to someone who enjoys working across multiple stakeholders in a fast-paced environment.
This contract will sit inside IR35 and can be operated on a hybrid basis out of either the client's London or Manchester offices.
Key Responsibilities
- Gather and document business requirements.
- Engage with stakeholders to understand and improve business processes.
- Manage project plans, timelines and key deliverables.
- Coordinate with an offshore Salesforce implementation partner.
- Support the implementation of a new ATS and the decommissioning of the existing platform.
- Ensure projects are delivered successfully, on time and aligned to business objectives.
Skills & Experience
- Previous experience delivering CRM implementation or transformation projects.
- Experience with Salesforce is highly desirable.
- Strong business analysis, stakeholder management and communication skills.
- Highly organised with the ability to manage multiple priorities.
- Experience working with third-party implementation partners is advantageous.
Lancaster Resources Ltd is operating as an employment agency for this opportunity.
Applications will be considered fairly and objectively, based on relevant skills, experience and suitability for the position.
By submitting your application, you agree to the use of your personal data in line with our Privacy Policy and applicable data protection legislation.
We are committed to equality of opportunity and do not discriminate on the grounds of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic.
Should you require any reasonable adjustments at any stage of the recruitment process, please inform us.
Business Analyst / Project Manager (CRM Transformation) in London employer: Lancaster Resources
Join a dynamic technology-led consulting business in Manchester, where innovation meets opportunity. As a Product Marketing Director, you'll thrive in a supportive work culture that prioritises employee growth and offers clear pathways to leadership roles, including the potential to become Chief Marketing Officer. Enjoy the benefits of a hybrid working model, a collaborative environment, and the chance to lead transformative marketing initiatives in an exciting phase of company evolution.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst / Project Manager (CRM Transformation) in London
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
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✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Lancaster Resources, showing exactly what you can bring to the table.
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We think you need these skills to ace Business Analyst / Project Manager (CRM Transformation) in London
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Lancaster Resources.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Lancaster Resources. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Lancaster Resources
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
