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- Tasks: Lead the design and implementation of ServiceNow solutions across the enterprise.
- Company: Join a forward-thinking company driving digital transformation through innovative technology.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative team culture.
- Why this job: Shape the future of ServiceNow while working with diverse teams and enhancing your technical skills.
- Qualifications: Bachelor’s degree or equivalent experience; 5+ years in Technical Architecture; ServiceNow certifications required.
- Other info: Opportunity to manage multiple projects and drive continuous improvement in a dynamic environment.
The predicted salary is between 48000 - 84000 £ per year.
Our client is currently seeking a highly skilled and experienced ServiceNow Technical Architect to lead the design, development, and implementation of ServiceNow solutions across their enterprise. You will play a critical role in shaping their ServiceNow strategy, ensuring alignment with business goals, and driving digital transformation initiatives. This role requires a strong background in ServiceNow technical implementations, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
- Extensive experience working with the ServiceNow platform, across a wide range of products.
- Experience managing challenging project situations.
- Experience in managing Agile development teams and performing code reviews.
- ServiceNow certifications (e.g. CIS, CAS, CTA or readiness to do this).
- Excellent technical skills in ServiceNow including but not limited to Core languages (JavaScript, HTML, CSS, AngularJS), Scoped applications, Studio, App Engine Studio, GitHub / DevOps, Integration Hub & custom API development.
- Experience delivering technical training to developers, customers and non-technical resources.
- Deliver the most complex elements of technical work in support of development teams.
- Manage the technical aspects of delivery as part of a community of developers, including providing technical support to junior and fellow senior developers.
- Attend and/or lead customer-facing meetings to support delivery, testing, handover and closure of project work.
- Drive continuous improvement of the ServiceNow platform, leveraging new features and capabilities.
- Participate in roadmap planning and platform strategy with business and IT leadership.
- Work closely with project managers, developers, and other stakeholders to ensure successful project delivery.
- Participate in regular team meetings to review project progress, address issues, and ensure alignment with project objectives.
- Promote a positive and inclusive team culture that values diversity and collaboration.
- Communicate project status, risks, and issues to stakeholders in a clear and timely manner.
- Manage stakeholder expectations and ensure alignment with project goals.
Bachelor’s degree in business, Information Technology, or a related field, or comparable work experience gained.
- ServiceNow Certifications including Certified Implementation Specialist in multiple products (required).
- ServiceNow Certified Technical Architect (CTA) preferred but eligibility and openness to do this qualification in the future is acceptable.
- ServiceNow Certified App Developer preferred.
- Minimum of 5+ years of experience in Technical Architecture within the ServiceNow environment.
- Proven track record of successfully delivering projects for ServiceNow solutions.
- Ability to manage multiple projects simultaneously and work well under pressure.
ICT Technical Architect employer: Lancaster Resources
Contact Detail:
Lancaster Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technical Architect
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent changes can help you stand out in discussions during interviews and demonstrate your commitment to continuous improvement.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the field. This can lead to valuable insights and potential referrals for job opportunities.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and how you've managed development teams. Be ready to share specific examples of challenges you've faced and how you overcame them, as this will showcase your leadership skills.
✨Tip Number 4
Highlight your ability to communicate complex technical concepts to non-technical stakeholders. Practice explaining your past projects in simple terms, as this skill is crucial for a role that involves collaboration across various teams.
We think you need these skills to ace ICT Technical Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and relevant technical skills. Emphasise your certifications, particularly the Certified Implementation Specialist and any other ServiceNow qualifications you hold.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of ICT Technical Architect. Mention specific projects where you've successfully implemented ServiceNow solutions and how they align with the company's goals.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to convey complex technical information clearly to both technical and non-technical stakeholders.
Highlight Team Collaboration: Discuss your experience working with cross-functional teams and managing Agile development processes. Include examples of how you've contributed to team culture and project success through collaboration.
How to prepare for a job interview at Lancaster Resources
✨Showcase Your ServiceNow Expertise
Be prepared to discuss your extensive experience with the ServiceNow platform. Highlight specific projects where you led technical implementations, and be ready to explain how you aligned these projects with business goals.
✨Demonstrate Leadership Skills
As a Technical Architect, you'll need to manage Agile development teams. Share examples of how you've successfully led teams, performed code reviews, and delivered technical training to both technical and non-technical stakeholders.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this role. Practice articulating complex technical concepts in a way that is easy to understand. Be ready to discuss how you've managed stakeholder expectations and communicated project status in previous roles.
✨Emphasise Continuous Improvement
Discuss your approach to driving continuous improvement within the ServiceNow platform. Be prepared to share examples of how you've leveraged new features and capabilities to enhance project outcomes and support digital transformation initiatives.
