At a Glance
- Tasks: Support HR transformation projects and enhance employee experiences using ServiceNow.
- Company: Join a leading consultancy focused on digitalisation and HR solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team environment with international project exposure.
- Why this job: Make a real difference in HR services while working with innovative technology.
- Qualifications: 5-10 years in business analysis or HR technology, with ServiceNow experience.
The predicted salary is between 35000 - 45000 £ per year.
We are supporting a key client who are currently looking for a ServiceNow HRSD Consultant to support the delivery of HR transformation and digitalisation projects for a range of enterprise clients. This role combines business analysis, process improvement, and ServiceNow HR Service Delivery (HRSD) solution delivery. You will work closely with HR stakeholders, business users, and technical teams to help design and implement effective HR services and employee experiences. This role can be worked on a mainly remote basis from anywhere within the UK with occasional client travel.
Key Responsibilities
- Support requirements gathering and discovery activities with HR and business stakeholders.
- Analyse existing HR processes and identify opportunities for improvement and automation.
- Document business requirements, user stories, process flows, and acceptance criteria.
- Assist in the design of employee lifecycle processes, including onboarding, offboarding, and HR case management.
- Support the implementation of ServiceNow HRSD solutions, including HR services, Employee Center, knowledge management, and self-service capabilities.
- Work closely with Solution Architects, Developers, and Project Managers throughout project delivery.
- Participate in testing, UAT, go-live activities, and post-implementation support.
- Contribute to stakeholder engagement, user adoption, and continuous improvement initiatives.
Required Experience
- 5-10 years' experience in Business Analysis, HR technology, ServiceNow consulting, or process improvement roles.
- Experience working with ServiceNow HR Service Delivery (HRSD).
- Understanding of HR processes such as onboarding, offboarding, HR operations, employee relations, and HR case management.
- Experience gathering and documenting business requirements.
- Strong process mapping and documentation skills.
- Experience writing user stories and functional requirements.
- Strong communication and stakeholder management skills.
- Experience working in Agile delivery environments.
Desirable Experience
- Employee Center, Employee Journey Management, or HR Case Management.
- Workday, SAP SuccessFactors, Oracle HCM, or other HR technology platforms.
- HR transformation or digital workplace projects.
- ServiceNow certifications.
- Experience working within international project environments.
ServiceNow HRSD Consultant in England employer: Lancaster Resources
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact HR transformation projects for enterprise clients. With the flexibility of remote work across the UK and opportunities for professional growth through continuous learning and engagement with diverse stakeholders, this role as a ServiceNow HRSD Consultant promises a rewarding career path in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow HRSD Consultant in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR tech space, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with HR processes and ServiceNow solutions. This gives potential employers a clear view of what you bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common HRSD scenarios. Think about how you've improved processes in the past and be ready to share specific examples. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow HRSD Consultant in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow HRSD Consultant role. Highlight your experience in business analysis and HR technology, and don’t forget to mention any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your skills in process improvement and stakeholder engagement, and show us your passion for HR transformation.
Showcase Your Skills:When filling out your application, be sure to showcase your skills in documentation and process mapping. We want to see how you’ve gathered requirements and designed effective HR services in the past, so give us the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lancaster Resources
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow HRSD knowledge. Familiarise yourself with the latest features and functionalities, especially around HR service delivery. Being able to discuss specific use cases or improvements you've implemented in past roles will really impress the interviewers.
✨Understand HR Processes Inside Out
Since this role revolves around HR transformation, it's crucial to have a solid grasp of HR processes like onboarding and offboarding. Be prepared to discuss how you've improved these processes in previous positions and how you can apply that experience to their needs.
✨Showcase Your Analytical Skills
This position requires strong business analysis skills, so come ready to demonstrate your ability to gather requirements and document them effectively. You might even want to prepare a few examples of how you've successfully identified opportunities for process improvement in the past.
✨Engage with Stakeholders
Communication is key! Be ready to talk about how you've engaged with stakeholders in previous projects. Highlight your experience in managing expectations and ensuring user adoption, as this will show that you understand the importance of collaboration in delivering successful HR solutions.
