At a Glance
- Tasks: Support enterprise transformation programmes by analysing and improving business processes using ServiceNow.
- Company: Join an elite ServiceNow partner with a focus on innovation and collaboration.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with opportunities for career advancement.
- Why this job: Make a real impact by helping clients optimise their strategic initiatives.
- Qualifications: Experience as a Business Analyst in ServiceNow environments and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
We are working exclusively with an elite ServiceNow partner who are looking to hire an experienced ServiceNow SPM Business Analyst to support major enterprise transformation programmes across a range of large, complex client organisations. This is an excellent opportunity to work with senior business stakeholders, PMOs and executive teams, helping clients improve how they plan, prioritise and deliver strategic initiatives through the ServiceNow Strategic Portfolio Management platform.
The Role
As a ServiceNow SPM Business Analyst, you will work closely with client stakeholders to understand current ways of working, identify opportunities for improvement and help design future-state processes aligned to strategic business objectives. Working across multiple client engagements, you will play a key role in translating business requirements into effective ServiceNow SPM solutions while supporting organisations throughout their transformation journey.
Key Responsibilities
- Facilitate workshops with client stakeholders, PMOs, project teams and senior leadership.
- Gather and analyse business requirements across portfolio, project, demand and investment management processes.
- Assess existing operating models and identify opportunities for improvement.
- Design future-state processes and recommend best practice approaches.
- Translate business requirements into scalable ServiceNow SPM solutions.
- Support the implementation of ServiceNow SPM modules using out-of-the-box capabilities and best practice.
- Work closely with architects, developers and technical consultants to deliver successful outcomes across client engagements.
- Support solution design, testing, training and go-live activities.
- Advise clients on portfolio governance, project delivery, resource management and strategic planning.
- Build strong relationships with stakeholders and act as a trusted advisor throughout client transformation programmes.
Required Experience
- Experience working as a Business Analyst, Functional Consultant or Process Consultant within ServiceNow environments.
- Strong knowledge of ServiceNow Strategic Portfolio Management (SPM) or Project Portfolio Management (PPM).
- Understanding of portfolio management, project management and PMO processes.
- Experience facilitating workshops and gathering requirements from business stakeholders.
- Ability to translate business needs into practical ServiceNow solutions.
- Experience working within large enterprise or complex transformation programmes.
- Experience working within consulting, professional services or client-facing delivery environments would be advantageous.
- Excellent communication and stakeholder management skills.
- Familiarity with Agile, Waterfall and hybrid delivery methodologies.
Desirable Experience
- ServiceNow Certified Implementation Specialist – SPM.
- ServiceNow Certified System Administrator (CSA).
- PRINCE2, AgilePM, SAFe, PMP or similar certifications.
- ITIL Foundation certification.
- Experience with Resource Management, Application Portfolio Management or Enterprise Architecture.
- Experience delivering executive reporting and performance dashboards.
- Previous experience supporting large-scale enterprise transformation programmes.
Lancaster Resources Ltd is operating as an employment agency for this opportunity. Applications will be considered fairly and objectively, based on relevant skills, experience and suitability for the position. By submitting your application, you agree to the use of your personal data in line with our Privacy Policy and applicable data protection legislation. We are committed to equality of opportunity and do not discriminate on the grounds of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic. Should you require any reasonable adjustments at any stage of the recruitment process, please inform us.
Business Analyst-proyecto Remoto in England employer: Lancaster Resources
Joining our elite ServiceNow partner as a Business Analyst offers you the chance to engage with senior stakeholders and contribute to transformative enterprise programmes. We pride ourselves on fostering a collaborative work culture that values innovation and professional growth, providing ample opportunities for skill development and career advancement. With a commitment to equality and a supportive environment, this role not only promises meaningful work but also the chance to make a significant impact across diverse client organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst-proyecto Remoto in England
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We think you need these skills to ace Business Analyst-proyecto Remoto in England
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Lancaster Resources, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Lancaster Resources
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Lancaster Resources’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
