Supported Housing Improvement Programme (SHIP) Service Support Officer
Supported Housing Improvement Programme (SHIP) Service Support Officer

Supported Housing Improvement Programme (SHIP) Service Support Officer

Lancaster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the SHIP team with admin tasks like diary coordination, report processing, and data input.
  • Company: Join Lancaster City Council, committed to community, sustainability, and inclusivity.
  • Benefits: Enjoy flexible working, generous leave, pension scheme, and discounts on activities and retail.
  • Why this job: Be part of a climate-conscious team making a real impact in supported housing.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and commitment to teamwork.
  • Other info: This is a temporary role until March 2027, based at Lancaster Town Hall.

The predicted salary is between 28800 - 43200 £ per year.

The Role

Supporting the work of the supported housing improvement programme (SHIP) multi-disciplinary team. The team are tasked with scrutinising all aspects of supported housing provision to ensure it provides value for money, good quality accommodation and support service. The post holder is responsible for providing a full range of administrative duties:

  • Diary co-ordination
  • General administration
  • Respond to enquiries
  • Minute Taking
  • Co-ordination of reports
  • Processing payments
  • Data input

This post is temporary until 31stMarch 2027. The hours of work for this position are 37 hours per week, working Monday – Friday. This post is based at Lancaster Town Hall.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

  • Generous annual leave allowance
  • Local Government Pension Scheme
  • A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.

Interview Date: TBC

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Supported Housing Improvement Programme (SHIP) Service Support Officer employer: Lancaster City Council

Lancaster City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and work-life balance. With flexible working arrangements, generous annual leave, and a commitment to sustainability, employees can thrive both personally and professionally while contributing to meaningful community initiatives. Join us in making a difference in Lancaster, where your contributions are valued and recognised.
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Contact Detail:

Lancaster City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Improvement Programme (SHIP) Service Support Officer

✨Tip Number 1

Familiarise yourself with the Supported Housing Improvement Programme (SHIP) and its objectives. Understanding the programme's goals will help you demonstrate your alignment with their mission during discussions.

✨Tip Number 2

Network with current or former employees of Lancaster City Council, especially those involved in supported housing. They can provide insights into the team dynamics and expectations, which can be invaluable during your interview.

✨Tip Number 3

Prepare to discuss your experience with administrative tasks relevant to the role, such as diary coordination and minute-taking. Be ready to share specific examples that highlight your organisational skills and attention to detail.

✨Tip Number 4

Showcase your commitment to sustainability and community values, as Lancaster City Council is focused on reducing carbon emissions. Discuss any relevant experiences or initiatives you've been part of that align with these goals.

We think you need these skills to ace Supported Housing Improvement Programme (SHIP) Service Support Officer

Diary Management
General Administration
Minute Taking
Report Coordination
Payment Processing
Data Input
Communication Skills
Attention to Detail
Time Management
Customer Service
Team Collaboration
Problem-Solving Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supported Housing Improvement Programme Service Support Officer. Tailor your application to highlight relevant skills and experiences that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your ability to handle diary coordination, minute taking, and general administration. Use specific examples to showcase your skills.

Showcase Organisational Values: Make sure to reflect the organisational values of Pride, Ownership, Working Together, and Ambition in your application. Provide examples of how you embody these values in your work or community involvement.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the administrative duties of this role.

How to prepare for a job interview at Lancaster City Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of the Supported Housing Improvement Programme Service Support Officer. Be prepared to discuss how your skills in administration, diary coordination, and data input align with the role.

✨Showcase Your Values

The organisation values Pride, Ownership, Working Together, and Ambition. Think of examples from your past experiences that demonstrate these values and be ready to share them during the interview.

✨Prepare for Questions on Flexibility

Since the role offers flexible working, be prepared to discuss how you manage your time effectively and how you would approach hybrid working arrangements. Highlight any previous experience you have with flexible work environments.

✨Research the Organisation's Initiatives

Familiarise yourself with Lancaster City Council's commitment to reducing carbon emissions and their workplace wellbeing strategy. Be ready to discuss how you can contribute to these initiatives in your role.

Supported Housing Improvement Programme (SHIP) Service Support Officer
Lancaster City Council

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