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- Tasks: Lead a passionate team to enhance visitor experiences at Williamson Park.
- Company: Join Lancaster City Council, a key player in promoting local heritage and sustainability.
- Benefits: Enjoy flexible working, generous leave, and discounts on activities and gym memberships.
- Why this job: Make a real impact on the environment and community while working in a beautiful park.
- Qualifications: Experience in management, a passion for the environment, and strong people skills are essential.
- Other info: This is a permanent role with weekend work required; hybrid options available.
The predicted salary is between 28800 - 48000 £ per year.
Williamson Park attracts over 500,000 visitors a year and is one of the North West’s premier tourist attractions as recognised by Visit England. Within the 54 acres of listed park and gardens are iconic buildings such as The Ashton Memorial, attractions and breath-taking views that attract visitors from across the UK.
We are looking for an experienced and enthusiastic manager to lead the parks management team in taking the park to the next level. The role requires a confident leader, who possesses expertise in people management, passion for the environment and heritage, and enthusiasm for delivering the best possible service to our residents and visitors.
Williamson Park offers a friendly, dynamic and passionate multi-functional team which is focussed on delivery and problem solving to ensure we offer the best visitor experience. Leading the parks management team, you will be expected to lead on developing the site to its full potential, driving our vision and delivering outcomes on environment, communities and economy. The post holder will need to offer business acumen and an entrepreneurial mindset to assist in income generation throughout all areas of the business.
The successful candidate will need to be calm under pressure and be easily adaptable to changing environment while focussing on deadlines. Weekend working will be expected of the post holder, when necessary.
This post is permanent. The hours of work for this position are 37 per week, to include evenings, weekends and bank holidays in line with business need. This post is based at Williamson Park.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Please note, previous applicants need not apply
Interview date: TBC
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Operations Manager employer: Lancaster City Council
Contact Detail:
Lancaster City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Williamson Park's history and its significance as a tourist attraction. Understanding the park's heritage will help you demonstrate your passion for the environment and heritage during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight your ability to adapt to changing environments and maintain calm under pressure, as these are key qualities for the Operations Manager role.
✨Tip Number 3
Research current trends in visitor attractions and environmental sustainability. Being knowledgeable about income generation strategies and community engagement will position you as a forward-thinking candidate who aligns with the park's vision.
✨Tip Number 4
Network with professionals in the tourism and park management sectors. Engaging with others in the field can provide valuable insights and potentially lead to recommendations that could strengthen your application.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience in people management, environmental passion, and service delivery. Use specific examples that demonstrate your leadership skills and ability to work under pressure.
Align with Organisational Values: Make sure to reflect the organisational values of Pride, Ownership, Working Together, and Ambition in your application. This shows that you not only understand their culture but also fit into it.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lancaster City Council
✨Show Your Passion for the Environment
As an Operations Manager at Williamson Park, it's crucial to demonstrate your enthusiasm for environmental issues and heritage. Be prepared to discuss your previous experiences in managing projects that promote sustainability and how you can contribute to the park's vision of reducing carbon emissions.
✨Highlight Your Leadership Skills
This role requires a confident leader who can manage a diverse team. Share specific examples of how you've successfully led teams in the past, focusing on your ability to motivate others and drive results, especially in high-pressure situations.
✨Emphasise Your Business Acumen
The position calls for someone with an entrepreneurial mindset. Be ready to discuss your experience in income generation and how you've previously identified opportunities for growth within an organisation. This will show that you understand the financial aspects of managing a park.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, it's important to convey your ability to adapt to changing environments. Share instances where you've successfully navigated unexpected challenges or changes in your previous roles, highlighting your calmness under pressure.