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- Tasks: Conduct technical inspections and ensure top-notch repairs for our community.
- Company: Join Lancaster City Council, committed to sustainability and community service.
- Benefits: Enjoy flexible hours, generous leave, and a strong pension scheme.
- Other info: Be part of a diverse team focused on reducing carbon emissions.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 ÂŁ per year.
An opportunity has arisen for the role of Surveyor within the Repairs and Maintenance Service (RMS) based at the White Lund Depot, Morecambe. Following a restructure of the repairs and maintenance service, this role will support our improvement journey to provide our tenants, leaseholders and stakeholders with a 1st class repairs and maintenance service.
We are seeking a suitably qualified and competent person who thrives on working in a challenging, varied and performance driven culture. You must enjoy working collaboratively with colleagues within RMS, Council Housing Neighbourhood Service, Choice Based Lettings team and our Property, Asset & Compliance team.
Reporting to the Senior Surveyor, you will be responsible for arranging and undertaking a wide range of technical inspections to Council Housing stock (tenanted/void dwellings, acquired properties, garages, estate/land & commercial properties and mutual exchanges) within prescribed timescales. You will also be responsible for responding to reports of damp/mould (or any other hazard under the HHSRS) ensuring our response to reports of damp and mould are within prescribed timescales. You will also be responsible for ensuring accurate and timely information following the outcome of surveys is provided to customers ensuring performance monitoring data is kept up to date on the damp/mould tracker.
You will have a varied role that will range from inspecting repair requests from our customers, carrying out energy efficiency surveys (EPCs/SAP), post inspections of completed works (in-house & contractor) through to undertaking and validating existing stock condition surveys. You will also be involved in responding to disrepair claims, complaints, customer requests to undertake improvements and regular estate “walkabouts”.
You will undertake a range of functions relating to the repair and maintenance of our stock and will develop strong working relationships with our Customer Services team and Property, Asset and Compliance team. It is essential you have excellent communication and time management skills. If you enjoy undertaking a variety of challenging tasks and achieving consistent high standards this is the role for you.
Working collaboratively with other RMS colleagues ensuring that you are available when required (subject to volumes of work) to support the inspection process relating to voids, supported moves, mutual exchanges and stock acquisitions. You may also be working with our tenant groups/representatives and being used to scrutiny to improve overall service delivery.
In addition to the above, you will support the transition of the current service delivery model as it evolves from being less responsive to a more planned approach to undertaking repair works. To undertake this role successfully it is essential that you have customer 1st skills and the drive to deliver a high performing repairs and maintenance service.
The successful candidate must be able to evidence the requirements detailed in the person specification. Your normal working hours will be 26 per week and flexitime working applies to this role. We offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance. You may also be required to support our response to emergency repair requests by being “on-call” for the Out of Hours emergency repair service.
Excellent benefits include: A Local Government Pension Scheme (the Council makes a 15.5% contribution). Discounted gym membership and discount on days out, activities and retail.
About You: You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits: Lancaster is a great place to work, as well as being part of something special you will also benefit from: Generous annual leave allowance, Local Government Pension Scheme, a range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community. At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all. We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC
Surveyor in Morecambe employer: Lancaster City Council
Contact Detail:
Lancaster City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor in Morecambe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your experience in repairs and maintenance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Surveyor in Morecambe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Surveyor role. We want to see how you can contribute to our mission of providing a top-notch repairs and maintenance service.
Showcase Your Communication Skills: Since this role involves working closely with various teams and customers, it's essential to demonstrate your excellent communication abilities. Use examples in your application that showcase how you've effectively collaborated in the past.
Highlight Your Technical Expertise: Don’t forget to mention any relevant technical skills or qualifications you have that relate to inspections, surveys, or property management. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Lancaster City Council
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to surveying and repairs. Familiarise yourself with the types of inspections you'll be conducting, like energy efficiency surveys and damp/mould assessments. This will show that you're not just qualified but genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex information in the past, especially in challenging situations. This will highlight your customer-first approach.
✨Demonstrate Team Spirit
Collaboration is key in this role, so think of instances where you've worked effectively within a team. Be ready to discuss how you can contribute to a positive team culture and support your colleagues in achieving high standards in service delivery.
✨Embrace the Challenge
This position is all about tackling varied and challenging tasks. Prepare to discuss how you handle pressure and adapt to changing circumstances. Share specific examples of how you've thrived in a performance-driven environment, as this will resonate well with the interviewers.