At a Glance
- Tasks: Join our team as a Casual General Assistant, serving food and drinks while supporting events.
- Company: Be part of Lancaster City Council, committed to community and sustainability.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Other info: We value diversity and inclusivity, welcoming applications from all backgrounds.
- Why this job: Perfect for those who love customer service and want to make a positive impact.
- Qualifications: Previous experience in hospitality is preferred; a friendly attitude is essential.
Join us in creating a warm and welcoming atmosphere at The Storey's Printroom Cafe and Ashton Hal's bar amongst other Lancaster City Council venues.Your role will be key in delivering high-quality food, alcohol and beverage services and supporting successful events that bring our community together.By contributing to a safe, inclusive environment, you’ll help make Lancaster a vibrant place to live and visit.Availability for evenings and weekends is pertinent to meet the needs of our diverse events and visitors.
You’ll Be Doing
You’ll prepare and serve hot and cold drinks, alcohol, cakes, and light snacks, while operating the till and handling cash with care. Maintaining hygiene and cleanliness in the café, bar, kitchen, and equipment will be part of your daily routine.You’ll manage stock levels, complete necessary checks, and assist with event setups and visitor facilities across various council sites, ensuring smooth and enjoyable experiences for all. Evening and weekend shifts will be a regular part of your schedule.
You’ll Fit Right In If…
You have experience in hospitality and enjoy working in a busy, customer-focused environment. Excellent communication skills and a positive attitude will help you thrive here.You’ll share our values of Working Together, Ambition, Pride, and Ownership, taking pride in your work and supporting your team. Your enthusiasm and commitment to community service are what matter most. Flexibility to work evenings and weekends is important for this role.
Ready to Join Us?
If you’re passionate about hospitality, events and community, we’d love to hear from you. Find out more about what it’s like working with us, our benefits, values, and culture by visiting lancaster.gov.uk/sites/recruitment.
Benefits
- Flexible working friendly
- We welcome discussions about flexible working and may be able to offer hybrid working, a generous flexi-time scheme, and agreed working hours to support work–life balance.
- Inclusive employer
- We welcome applications from all parts of the community and are committed to a diverse andinclusive workplace where everyone is treated with dignity and respect.
- We guarantee interviews for applicants with a disability and armed forces veterans who meet the essential criteria.
The following content displays a map of the jobs location - The Storey
Casual General Assistant in Lancaster employer: Lancaster City Council
Lancaster City Council is an excellent employer, offering a supportive work culture that prioritises community wellbeing and employee development. As a Joiner Apprentice, you'll gain hands-on experience while benefiting from comprehensive training, a generous annual leave allowance, and the security of the Local Government Pension Scheme, all within a vibrant and engaging environment dedicated to enhancing public spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Casual General Assistant in Lancaster
✨Tip Number 1
Familiarise yourself with the café and events industry. Understanding the basics of food service, customer interaction, and event operations will give you an edge during interviews. Research common practices and trends in hospitality to show your enthusiasm and knowledge.
✨Tip Number 2
Highlight your flexibility and availability. Since this role requires working casual hours, including evenings and weekends, make sure to emphasise your willingness to adapt your schedule. This can set you apart from other candidates who may have more rigid availability.
✨Tip Number 3
Demonstrate your customer service skills in a practical way. If you have previous experience, think of specific examples where you went above and beyond for a customer. Sharing these stories during your interview can illustrate your commitment to excellent service.
✨Tip Number 4
Show your alignment with the organisation's values. Research Lancaster City Council’s commitment to sustainability and inclusivity. Be prepared to discuss how you can contribute to their goals, especially regarding reducing carbon emissions and fostering a diverse workplace.
We think you need these skills to ace Casual General Assistant in Lancaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've worked in a café, bar, or event setting, and showcase your ability to work in a fast-paced environment.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the role. Mention specific skills that align with the job description, such as your customer service abilities and flexibility to work varied hours, including evenings and weekends.
Showcase Your Team Spirit:In your application, highlight examples of how you have successfully worked as part of a team. This could include experiences from previous jobs or volunteer work where collaboration was key to achieving goals.
Demonstrate Your Commitment to Values:Align your application with the organisational values mentioned in the job description. Discuss how you embody Pride, Ownership, Working Together, and Ambition in your work ethic and interactions with others.
How to prepare for a job interview at Lancaster City Council
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A friendly and positive attitude can go a long way in hospitality, so let your passion for customer service shine through during the interview.
✨Highlight Relevant Experience
Discuss any previous experience you have in cafés, bars, or hospitality settings. Be specific about your roles and responsibilities, and how they relate to the tasks mentioned in the job description.
✨Demonstrate Teamwork Skills
Since this role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in past jobs. Emphasise your ability to work well under pressure and support your colleagues.
✨Understand the Company Values
Familiarise yourself with the organisational values of Pride, Ownership, Working Together, and Ambition. Be ready to discuss how you embody these values and how they align with your personal work ethic.
