At a Glance
- Tasks: Support households by assessing needs and delivering targeted assistance.
- Company: Join Lancaster City Council, committed to community wellbeing and sustainability.
- Benefits: Enjoy hybrid working, generous leave, and discounts on gym memberships and activities.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Make a real impact in people's lives while enjoying a flexible work environment.
- Qualifications: Experience in household support and a full UK driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
An excellent opportunity has arisen for a Household Support Officer to join our team within the Council Housing Service.
We are looking for applicants who are enthusiastic, organised and self-motivated individuals with experience of working with households, providing targeted support, building their engagement, and improving their overall health and wellbeing.
Applicants will have significant experience in assessing, planning, and delivering support to households facing multiple barriers, and have the ability to co-ordinate and manage a caseload and monitor, report and record accurately and in a timely manner.
We would like to hear from applicants who possess the necessary knowledge, skills, abilities, and can demonstrate an enthusiasm and determination to achieve positive outcomes.
This post is 18.5 hours per week, hybrid working 2.5 days per week between Monday to Friday, based at the Council’s offices at Morecambe or Lancaster Town Hall, and combined with home working.
A full current UK driving licence is essential, as the post holder will be required to work across the district.As a result, you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data.Reasonable adjustments can be made for those who are unable to drive due to a disability.
The successful applicant will be subject to an enhanced clearance with the Disclosure and Barring Service.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
For an informal discussion, please contact Catherine Cunliffe, Community Housing Manager, on 01524 582929.
Interview date: 04 August 2025
#J-18808-LjbffrHousehold Support Officer in Lancaster employer: Lancaster City Council
Lancaster City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and work-life balance. With flexible hybrid working arrangements, generous annual leave, and a commitment to professional development, employees can thrive while making a meaningful impact in the community. Join us in our mission to create a diverse workforce and contribute to a sustainable future as we work towards net-zero carbon emissions by 2030.
StudySmarter Expert Advice🤫
We think this is how you could land Household Support Officer in Lancaster
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Lancaster City Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Lancaster City Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Lancaster City Council's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Household Support Officer in Lancaster
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Lancaster City Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Lancaster City Council.
How to prepare for a job interview at Lancaster City Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Lancaster City Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Household Support Officer at Lancaster City Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Lancaster City Council that you're ready to hit the ground running in the Household Support Officer role.
