Casual General Assistant

Casual General Assistant

Lancaster Part-Time No home office possible
Go Premium
Lancaster City Council

At a Glance

  • Tasks: Join our team as a Casual General Assistant, serving food and drinks while supporting events.
  • Company: Be part of Lancaster City Council, committed to community and sustainability.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
  • Other info: We value diversity and inclusivity, welcoming applications from all backgrounds.
  • Why this job: Perfect for those who love customer service and want to make a positive impact.
  • Qualifications: Previous experience in hospitality is preferred; a friendly attitude is essential.

Looking for flexible, casual work in a friendly and fast-paced environment?
We are seeking enthusiastic and reliable individuals to join our hospitality and events team on acasual basis. If you enjoy delivering great customer service, working as part of a team, and taking on varied tasks – this could be the perfect opportunity for you.

About the Role:

As aCafé & Events Assistant, you’ll support the daily running of café and bar services and assist with event operations. Your responsibilities will include serving food and drinks, setting up event spaces, and maintaining a clean and welcoming environment for customers and guests.

This role offers a variety of work across food service, customer interaction, and event support, including evenings and weekends.

Key Responsibilities:

  • Prepare and serve hot and cold drinks, snacks, and light meals.
  • Deliver excellent customer service in café, bar, and event settings.
  • Operate tills and handle payments, including basic cashing-up procedures.
  • Maintain cleanliness of service areas, including café, kitchen, and bar.
  • Replenish stock and ensure displays are well-presented and fully stocked.
  • Follow all hygiene, health and safety, and food handling procedures.
  • Support with room and equipment set-ups for events.
  • Assist with bar service during functions, as needed.

What We’re Looking For:

  • Previous experience in a café, bar, or hospitality environment.
  • Friendly, professional attitude with strong customer service skills.
  • Flexibility to work casual hours, including evenings and weekends.
  • Ability to work as part of a team and independently when needed.
  • Basic food preparation skills and willingness to learn.

What We Offer:

  • Flexible, casual working hours to suit your availability.
  • A varied and interesting role with opportunities to develop your skills.
  • Supportive team environment in vibrant hospitality and events settings.
  • Training provided where required.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Ready to join the team?
Apply now and help us deliver great service across our café, bar, and event operations.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC

#J-18808-Ljbffr

Casual General Assistant employer: Lancaster City Council

Join Lancaster City Council as a Casual General Assistant and experience a vibrant work culture that prioritises flexibility and inclusivity. With opportunities for skill development in a supportive team environment, you will play a key role in delivering exceptional customer service across our café, bar, and event operations. Our commitment to employee wellbeing and diversity ensures that every team member feels valued and empowered to contribute to our mission of sustainability and community engagement.
Lancaster City Council

Contact Detail:

Lancaster City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual General Assistant

✨Tip Number 1

Familiarise yourself with the café and events industry. Understanding the basics of food service, customer interaction, and event operations will give you an edge during interviews. Research common practices and trends in hospitality to show your enthusiasm and knowledge.

✨Tip Number 2

Highlight your flexibility and availability. Since this role requires working casual hours, including evenings and weekends, make sure to emphasise your willingness to adapt your schedule. This can set you apart from other candidates who may have more rigid availability.

✨Tip Number 3

Demonstrate your customer service skills in a practical way. If you have previous experience, think of specific examples where you went above and beyond for a customer. Sharing these stories during your interview can illustrate your commitment to excellent service.

✨Tip Number 4

Show your alignment with the organisation's values. Research Lancaster City Council’s commitment to sustainability and inclusivity. Be prepared to discuss how you can contribute to their goals, especially regarding reducing carbon emissions and fostering a diverse workplace.

We think you need these skills to ace Casual General Assistant

Customer Service Skills
Teamwork
Flexibility
Basic Food Preparation Skills
Cash Handling
Attention to Detail
Time Management
Communication Skills
Problem-Solving Skills
Ability to Work Independently
Hygiene and Food Safety Knowledge
Event Setup Skills
Positive Attitude
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've worked in a café, bar, or event setting, and showcase your ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific skills that align with the job description, such as your customer service abilities and flexibility to work varied hours, including evenings and weekends.

Showcase Your Team Spirit: In your application, highlight examples of how you have successfully worked as part of a team. This could include experiences from previous jobs or volunteer work where collaboration was key to achieving goals.

Demonstrate Your Commitment to Values: Align your application with the organisational values mentioned in the job description. Discuss how you embody Pride, Ownership, Working Together, and Ambition in your work ethic and interactions with others.

How to prepare for a job interview at Lancaster City Council

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A friendly and positive attitude can go a long way in hospitality, so let your passion for customer service shine through during the interview.

✨Highlight Relevant Experience

Discuss any previous experience you have in cafés, bars, or hospitality settings. Be specific about your roles and responsibilities, and how they relate to the tasks mentioned in the job description.

✨Demonstrate Teamwork Skills

Since this role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in past jobs. Emphasise your ability to work well under pressure and support your colleagues.

✨Understand the Company Values

Familiarise yourself with the organisational values of Pride, Ownership, Working Together, and Ambition. Be ready to discuss how you embody these values and how they align with your personal work ethic.

Casual General Assistant
Lancaster City Council
Location: Lancaster
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>