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- Tasks: Provide a friendly front of house service and manage enquiries for students and staff.
- Company: Join Lancaster and Morecambe College, a community-focused educational institution.
- Benefits: Enjoy generous leave, pension contributions, and professional development opportunities.
- Other info: Part-time role with flexible hours and a supportive team atmosphere.
- Why this job: Be the first point of contact and make a difference in a busy college environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24932 - 24932 £ per year.
Are you organised, approachable, and confident supporting people in a busy environment? Lancaster and Morecambe College are looking for a friendly and professional Reception Administrator to deliver a high quality front of house service for students, staff and visitors. You will coordinate central communications, manage enquiries across multiple channels, and act as a key point of contact during emergency or time critical situations, supporting the smooth daily operation of the Student Engagement Team.
You will have experience in a customer-facing role, ideally within an education or support setting, along with strong communication, organisational and IT skills. A calm, professional approach, the ability to prioritise effectively, and a commitment to confidentiality are essential. You’ll be qualified to Level 2/3 in administration or customer service (or have equivalent experience), with GCSEs (or equivalent) in Maths and English.
Benefits include:
- Membership of the Local Government Pension Scheme (employer contribution 9.3%);
- Generous leave entitlement (28 days, plus Bank Holidays and College Closure Days);
- Cycle to Work scheme;
- Opportunities for continuing professional development;
- Strong staff support services;
- Free staff parking and EV charging facilities.
Lancaster and Morecambe College are a thriving FE College and justifiably proud of the strong links with our local community. Located between Lancaster and Morecambe, we are proud to be our community’s provider of technical, professional and creative education.
All posts are subject to a DBS Disclosure in line with our policy of safeguarding and promoting the welfare of learners. Any specific Safeguarding duties applicable to this post are outlined in the job description.
Closing date: Friday, 15th May 2026
Interviews to be held on Tuesday, 2nd June 2026
Location: Lancaster
Salary: £24,932 per annum, pro rata
Hours: Part time, 22 hours per week – the working days are Wednesday, Thursday and Friday.
Reception Administrator employer: Lancaster and Morecambe College
Contact Detail:
Lancaster and Morecambe College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator
✨Tip Number 1
Get to know the college! Research Lancaster and Morecambe College, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Reception Administrator, you'll be the first point of contact. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or handled time-critical situations. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and gives us a chance to connect with you right away!
We think you need these skills to ace Reception Administrator
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks and keep everything running smoothly, just like you would in a busy reception environment.
Be Approachable and Friendly: Since this role is all about supporting students, staff, and visitors, let your personality shine through! Use a warm tone in your written application to show us that you're the friendly face we need at the front desk.
Tailor Your Experience: When detailing your previous roles, focus on customer-facing experiences, especially in education or support settings. We’re looking for examples that demonstrate your strong communication and IT skills, so make them stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Lancaster and Morecambe College.
How to prepare for a job interview at Lancaster and Morecambe College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Reception Administrator role. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities, especially in customer service and communication.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss specific examples of how you've managed multiple tasks or prioritised effectively in a busy environment. This will demonstrate your ability to handle the demands of the role and reassure them that you can keep things running smoothly.
✨Practice Calmness Under Pressure
Since the role involves acting as a key point of contact during emergencies, prepare for situational questions that test your ability to remain calm and professional. Think of past experiences where you successfully navigated stressful situations and share those stories.
✨Engage with Enthusiasm
Make sure to convey your passion for supporting students and staff. A friendly and approachable attitude is crucial for this position, so let your personality shine through during the interview. Smile, maintain eye contact, and show genuine interest in the college's mission and values.