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- Tasks: Support student records and enhance the student experience from application to graduation.
- Company: Join the University of Lancashire, a vibrant community dedicated to transforming lives.
- Benefits: Enjoy competitive leave, employee benefits, and opportunities for personal growth.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in administration and strong communication skills are essential.
- Other info: Be part of a diverse and inclusive culture that values every individual.
The predicted salary is between 28800 - 43200 £ per year.
When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.
About the role:
Student Administration manage the University’s student records system and related processes, which underpin the student journey from application to graduation, and provide advice to colleagues across the University on student lifecycle processes and the systems that support them. The role also involves providing support to applicants, students and staff who require assistance in understanding, updating or validating the data within the student record and wider student systems portfolio. You will also work with a wide range of students and staff, supporting assessment activity on programmes ranging from foundation years to postgraduate degrees. Working closely with the academic departments, you will be responsible for delivering an excellent student experience.
Responsibilities:
- Support the operation of the student records system and related processes across the student journey from application to graduation.
- Provide guidance to colleagues on student lifecycle processes and the systems that support them.
- Assist applicants, students and staff with understanding, updating or validating data within the student record and related systems.
- Collaborate with academic departments to deliver an excellent student experience.
- Support assessment activity across programmes ranging from foundation years to postgraduate degrees.
About you / Qualifications:
- Experience of current administrative practices in a busy office environment.
- Strong communication skills; ability to work under pressure, prioritise work, and meet deadlines.
- A range of GCSEs including English and Maths at Grade C/4 or above or appropriate equivalent experiential learning is essential.
What we can offer you:
Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.
We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.
Safeguarding and compliance:
The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.
DBS checks:
Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level. The University will only ask an applicant to make an application for a DBS check if they are legally entitled to.
Business Support Assistant in Burnley employer: Lancashire
Contact Detail:
Lancashire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant in Burnley
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Lancashire on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. Show us that you’re not just another candidate, but someone who genuinely cares about transforming lives through education.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Business Support Assistant, especially your experience in administrative practices and communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our community.
We think you need these skills to ace Business Support Assistant in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our mission of transforming lives at the University of Lancashire.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with colleagues or students.
Highlight Your Administrative Experience: We’re looking for someone with experience in a busy office environment, so be sure to mention any relevant administrative roles you've held. Detail your responsibilities and how they relate to supporting student records and processes.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Lancashire
✨Know the Student Journey
Familiarise yourself with the student journey from application to graduation. Understand how the student records system operates and be ready to discuss how you can support this process. This shows your commitment to delivering an excellent student experience.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles, especially in busy office environments. Highlight situations where you’ve had to explain complex information clearly to colleagues or students, as strong communication is key for this role.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've successfully resolved issues or improved processes in your past jobs. Be ready to share these examples during the interview, as the ability to assist applicants and staff with data validation will be crucial.
✨Embrace Diversity and Inclusion
Research the university's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to creating an inclusive environment. This will resonate well with the interviewers and show that you align with their values.
