At a Glance
- Tasks: Assist with fundraising and donor activities, ensuring positive supporter interactions.
- Company: Join a long-standing charity dedicated to wildlife conservation since 1962.
- Benefits: Enjoy hybrid working, 28 days holiday, and a supportive team environment.
- Other info: Part-time role with occasional evening and weekend work; early applications encouraged.
- Why this job: Make a real impact on wildlife while developing your skills in a dynamic role.
- Qualifications: Detail-oriented, strong communication skills, and a passion for wildlife are essential.
The predicted salary is between 17922 - 17922 € per year.
Supporter Services Assistant
Closing date: Sunday 31 August 2025 Salary: £17,922.40 per annum Contract type: Permanent / Working hours: Part time Location: Head Office, The Barn, Berkeley Drive, Bamber Bridge, Preston, Lancashire, PR5 6BY Hybrid working available, weekly office attendance essentialThe Trust is looking for a Supporter Services Assistant to join our busy Marketing Team
As the Supporter Services Assistant, you’ll play a key role in managing the administration of our fundraising, donor, and membership activities. You will be the first point of contact for supporters, ensuring every interaction is positive and their queries are handled efficiently. Your work will help keep our systems and processes running smoothly, and you’ll be crucial in fostering strong, long-term relationships with our donors.
About Us:
We’re a long standing North-West charity dedicated to protecting wildlife for the future. Founded in 1962, we form part of The Wildlife Trusts federation, along with 45 other Trusts operating up and down the country for the same purpose. Our staff are made up of a vast array of skills, from conservation to policy, to well-being and finance. You will sit within the Fundraising & Marketing directorate, a team working hard to make sure we’re raising as much money as we can to ensure wildlife has a future.
About You:
You’re a detail-oriented individual with strong organisational skills and a passion for wildlife. You excel at communication and enjoy working as part of a team. With a friendly and welcoming approach, you are committed to providing outstanding service to our supporters.
Why Join Us?
- Be part of a dedicated team making a tangible impact on wildlife conservation.
- Work in a supportive environment where your contributions are valued.
- Use your meticulous attention to detail and love of organisation to keep our wheels turning in a role that puts you front and centre of our supporter service.
- Gain experience in a dynamic role that offers variety and the opportunity to develop your skills and make a difference.
The position is part time, working 28 hours per week. Occasional work outside of regular office hours such asevenings and weekends will be occasionally required.
We offer 28 days holidays (pro rata) plus bank holidays per annum, increasing with length of service. A friendly and flexible working environment with the chance to be a part of the largest nature conservation body in the area, working together to improve our region for nature as well as engaging and inspiring people to connect and take action for wildlife.
How to Apply
Further details including a full Job Description can be found in theRecruitment Packbelow.
Please review the Job Description before you apply.
Should you be interested in this position please complete theApplication FormandDiversity Monitoring Formand return your application before the closing date stated. Completed applications can be returned via emailtoapplications@lancswt.org.uk .
The Diversity Monitoring form can be completed by clickinghere
Lancashire Wildlife Trust is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
(CV\'s will not be considered - No Agencies)
Early applications welcome; suitable candidates may be invited to interview prior to the closing date.
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Closing Date for Receipt of Applications Is: Sunday 31st August 2025 - early applications welcome.
Interviews: Friday 5th September - suitable candidates may be invited to interview prior to this date.
#J-18808-LjbffrSupporter Services Assistant in Preston employer: Lancashire Wildlife Trust
Join the Lancashire Wildlife Trust as a Supporter Services Assistant and become part of a passionate team dedicated to wildlife conservation. Enjoy a supportive work culture that values your contributions, offers flexible hybrid working, and provides opportunities for personal growth in a role that directly impacts our community and environment. With 28 days of holiday (pro rata) and a commitment to fostering strong relationships with our supporters, this is an excellent opportunity to make a meaningful difference while developing your skills in a friendly and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Services Assistant in Preston
✨Tip Number 1
Familiarise yourself with the mission and values of the Lancashire Wildlife Trust. Understanding their commitment to wildlife conservation will help you align your passion for nature with their goals during any discussions or interviews.
✨Tip Number 2
Prepare to showcase your organisational skills by thinking of specific examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the administrative aspects of the role effectively.
✨Tip Number 3
Practice your communication skills by engaging in conversations about wildlife conservation. Being able to articulate your thoughts clearly and passionately will be crucial when interacting with supporters and donors.
✨Tip Number 4
Network with current or former employees of the Lancashire Wildlife Trust, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Supporter Services Assistant in Preston
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Supporter Services Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong Application Form:When filling out the application form, be clear and concise. Use specific examples from your past experiences that demonstrate your organisational skills, attention to detail, and ability to communicate effectively with supporters.
Highlight Your Passion for Wildlife:In your application, express your enthusiasm for wildlife conservation. Mention any relevant experiences or volunteer work that showcases your commitment to this cause, as it will resonate well with the charity's mission.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Supporter Services Assistant role.
How to prepare for a job interview at Lancashire Wildlife Trust
✨Know the Organisation
Familiarise yourself with the charity's mission and values. Understanding their commitment to wildlife conservation will help you align your answers with their goals during the interview.
✨Showcase Your Communication Skills
As a Supporter Services Assistant, you'll be the first point of contact for supporters. Prepare examples of how you've effectively communicated in previous roles, especially in resolving queries or providing excellent service.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage tasks, prioritise responsibilities, and maintain attention to detail in your work.
✨Demonstrate Your Passion for Wildlife
Express your enthusiasm for wildlife conservation and how it motivates you. Share any relevant experiences or volunteer work that showcases your commitment to the cause.
