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- Tasks: Help others navigate digital technology and provide I.T support at Whalley Library.
- Company: Whalley Library, a community hub focused on reducing digital exclusion.
- Benefits: Gain valuable experience, enhance your skills, and make a positive impact in the community.
- Why this job: Empower others to embrace technology and combat social isolation through digital learning.
- Qualifications: Good I.T skills, communication abilities, and a friendly attitude.
- Other info: Flexible volunteering hours with training provided to support your growth.
The predicted salary is between 500 - 1500 £ per month.
Whalley Library is seeking a volunteer with I.T knowledge and the ability to share that information with others, to become their digital champion.
Why do they require Digital Champions? Digital exclusion is preventing many people from benefitting from the services digital technology offers. Without the guidance of a knowledgeable Digital Champion, many may struggle to navigate their way through day-to-day online services.
The Digital Champion will have extensive experience of online services. They will use their knowledge to provide I.T support to actively teach, encourage, and empower the service user. They will ensure a positive digital learning experience. Digital sessions are delivered using either library community computers or the service users' own equipment. By running regular events in the library, they aim to help tackle issues leading to social isolation. The need for volunteers to help assist the service, under supervision, by supporting activities and projects, is vital.
Digital Champions will provide initial support to help customers gain confidence with computers, helping with sessions for people looking to get online for the first time. They should be able to clearly demonstrate the use of iPads, tablets, mobiles, and laptops to others. Supporting the library to deliver group I.T. taster events and drop-in sessions for beginners is also part of the role. Volunteers will log their volunteering hours monthly and submit expenses (where applicable) online. They must complete minimum level training, e.g., safeguarding, and commit to further training relevant to the role.
Required Qualities:
- Good ICT, communication, and listening skills.
- Enthusiasm about the positive impact the Internet can have on someone's life.
- Patience and understanding.
- Friendly and approachable attitude.
- Reliability and commitment to providing a good service.
Please speak to a member of Whalley Library staff before applying.
Training:
Volunteers must complete the required training before engaging in activities. Training will be provided via distance e-learning or trainer-led sessions, and may require periodic refreshers.
Whalley Library, Abbey Road, Whalley, Blackburn, BB7 9RP
Apply for this role: If interested, please contact the Volunteer Co-ordinator for a chat or click 'Apply Now'.
Stay updated with volunteering opportunities: We will notify you of new opportunities that match your interests.
Digital Champion at Whalley library employer: Lancashire Volunteer Partnership
Contact Detail:
Lancashire Volunteer Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Champion at Whalley library
✨Tip Number 1
Get to know the library and its community! Spend some time visiting Whalley Library, chatting with staff and potential users. This will help you understand their needs and how you can best support them as a Digital Champion.
✨Tip Number 2
Show off your skills! When you’re volunteering, don’t just teach; demonstrate your own enthusiasm for technology. Share personal stories about how digital tools have made a difference in your life – it’ll inspire others to engage!
✨Tip Number 3
Be patient and approachable. Remember, not everyone is tech-savvy. Take your time when explaining things and encourage questions. Your friendly attitude will make users feel more comfortable and willing to learn.
✨Tip Number 4
Keep learning! Stay updated on the latest tech trends and tools. The more you know, the better you can assist others. Plus, it shows your commitment to the role and the positive impact you want to make.
We think you need these skills to ace Digital Champion at Whalley library
Some tips for your application 🫡
Show Your Passion for Digital Inclusion: Let us see your enthusiasm for helping others get online! Share any experiences you've had in teaching or supporting people with technology. This will show that you genuinely care about making a positive impact.
Highlight Your ICT Skills: Make sure to mention your I.T knowledge clearly. Whether it's using iPads, tablets, or laptops, we want to know what you're comfortable with. The more specific you are, the better!
Be Friendly and Approachable: Since this role is all about supporting others, let your personality shine through! Use a warm tone in your application to reflect your friendly nature. We love seeing applicants who can connect with our community.
Follow Up with Us: After applying, don’t hesitate to reach out! A quick message to the Volunteer Co-ordinator shows your commitment and eagerness. Plus, it gives you a chance to ask any questions you might have about the role.
How to prepare for a job interview at Lancashire Volunteer Partnership
✨Know Your Tech
Brush up on your I.T knowledge before the interview. Be ready to discuss your experience with various devices like iPads, tablets, and laptops. This will show that you’re not just familiar with technology but can also teach others how to use it.
✨Show Your Passion
Express your enthusiasm for helping others navigate the digital world. Share personal stories or experiences where you’ve made a positive impact through technology. This will demonstrate your commitment to the role of Digital Champion.
✨Practice Your Communication Skills
Since this role requires good communication and listening skills, practice explaining complex tech concepts in simple terms. You might even want to do a mock session with a friend to get comfortable with teaching.
✨Be Approachable and Friendly
During the interview, let your friendly and approachable nature shine through. Remember, the library aims to create a welcoming environment, so showing that you can connect with people will be key to your success.
