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- Tasks: Provide a welcoming front-of-house service and assist with administrative duties.
- Company: Join a supportive team at Lancashire Teaching Hospital, making a real difference.
- Benefits: Flexible part-time hours, development opportunities, and a chance to enhance your career.
- Why this job: Be part of a team that impacts patient care and supports the community.
- Qualifications: High school education in English and Maths; IT skills required.
- Other info: Collaborative environment with opportunities to learn and grow.
The predicted salary is between 20000 - 30000 ÂŁ per year.
An opportunity has arisen for Ward Clerk to be part of a supportive and forward-thinking team. We are looking for an enthusiastic, reliable, and flexible individual with excellent communication and administrative skills to work as part of the team. You will be responsible for greeting our patients, families, and visitors as they arrive on the unit. IT skills are necessary and knowledge of Flex system would be beneficial, but training will be given. The successful candidate will enhance our team to maintain the highest standards of record keeping in line with data protection, have good verbal and written communication skills and be able to communicate effectively with people at all levels within the organisation. We have a part-time position available. Flexibility is essential to cover weekly working patterns.
Main duties of the job:
- To provide a professional and courteous “front of house” service for all staff and visitors utilising the facilities provided by the unit at Lancashire Teaching Hospital, always acting in a professional and courteous manner.
- Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to.
- Ensure information is accurate and meets Trust Standards regarding delivering information.
- The wide variety of activities undertaken by the Trust means that responsibilities must be shared with other staff members/immediate co-workers. Teamwork and collaboration are vital, as is a flexible approach to both working duties and hours worked.
Working for our organisation:
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience, which means your role is pivotal and something really to be proud of.
Person specification:
Qualifications & Education:
- Essential criteria: General education – English and Maths at High School level.
Knowledge & Experience:
- Essential criteria: Experience of email, internet, excel and PowerPoint.
- Desirable criteria: Admin experience.
Skills & Abilities:
- Essential criteria: Ability to prioritise work.
- Excellent communication skills.
- Ability to use own initiative and work with minimal supervision.
- Ability to manage time and workload.
Values & Behaviours:
- Essential criteria: Ability to show care and compassion to patients and visitors.
- Flexibility to meet the demands of the service.
- Understanding of confidentiality.
Ward Clerk - Renal in Preston employer: Lancashire Teaching Hospitals
Contact Detail:
Lancashire Teaching Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Renal in Preston
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the ward and its staff. This will help you connect with them during your chat and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting patients and visitors, it's crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your flexibility! The job requires a flexible approach to working hours, so be ready to discuss how you can adapt to different schedules. Share examples from past experiences where you've successfully managed changing demands.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It’s the best way for us to keep track of your application and get you into the right role quickly.
We think you need these skills to ace Ward Clerk - Renal in Preston
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our supportive team and making a difference in patient care.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your communication skills and any admin experience you have, as these are key for the Ward Clerk position.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Lancashire Teaching Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in a renal unit. Familiarise yourself with the key duties mentioned in the job description, such as greeting patients and maintaining accurate records. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to interact with diverse groups or handle sensitive information. Practising these scenarios will help you articulate your skills confidently during the interview.
✨Flexibility is Key
The job requires flexibility in working hours, so be ready to discuss your availability and willingness to adapt. Share any past experiences where you successfully managed changing schedules or collaborated with a team to meet demands. This will show that you’re a team player who can handle the dynamic nature of the role.
✨Brush Up on IT Skills
While training will be provided, having a basic understanding of IT systems, especially the Flex system, will give you an edge. If you have experience with similar software or tools, mention it during the interview. It shows initiative and a willingness to learn, which is highly valued in this position.
