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- Tasks: Support patients and staff by transporting individuals and handling various duties in a busy hospital environment.
- Company: Join a dedicated team at Chorley Hospital, part of a trusted healthcare organisation serving millions.
- Benefits: Enjoy flexible hours, development opportunities, and the chance to make a real difference every day.
- Why this job: Be part of a fulfilling role that enhances patient care and builds valuable skills for your future.
- Qualifications: Basic literacy and numeracy, full UK driving licence, and experience working with the public required.
- Other info: Work in a dynamic 24/7 environment with a supportive team committed to excellence.
The predicted salary is between 22000 - 30000 £ per year.
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So many people want to join us to work as a Porter, we want the very best. As a porter, you play such an invaluable role supporting the day to day running of our hospital.
You will help directly with supporting patients moving to different parts of the hospital, often when they are at their most vulnerable. You’re reassuring and friendly demeanour can really make a difference to the patient experience.
It’s not simply transporting patients between different wards and departments, it also includes a variety of other duties such as sample collection, the transportation of linen, removal of domestic and clinical waste, postal services, security duties and driving duties.
It\’s a busy and active role and extremely satisfying and fulfilling. We are a 24/7, 365 days a year service, completing up to 15,000 tasks a month.
You will join a dedicated and professional Portering team that work hard together to deliver an efficient service that we are extremely proud of.
To find out more about the role, watch a short video from Jake, one of our very own porters: (opens in new tab)
Main duties of the job
To provide a comprehensive front-line support service to all wards and departments within the Trust. You will be responsible for supporting patient transfers, carrying out all general Portering duties, occasional ad hoc driving requests and assisting with security issues as required.
You will demonstrate a consistently high standard of professionalism, must be flexible in approach and able to use own initiative to plan workload and resolve problems.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
- Communicate verbally with the portering supervisor and colleagues by phone and radio and through written procedures, ensuring an effective exchange of information regarding Portering tasks and service needs.
- Communicate with a range of clinical and non-clinical staff, patients, and visitors to understand patient needs and other requirements regarding portering duties.
- Identify and act upon any potential risks or hazards within the working environment.
- Assist Emergency Department colleagues in the event of a contamination incident, including erecting the decontamination tent.
- Maintain and develop own competence for the Portering role.
Person specification
Qualifications
- Basic level of education in literacy & numeracy
- Full UK driving licence
Knowledge
- Previous experience of working with the public
- A basic understanding of the role of a porter in a healthcare setting
- Proficient in using a PC, software, and systems
- Experience of Manual Handling Techniques
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Porter - Chorley Hospital employer: Lancashire Teaching Hospitals
Contact Detail:
Lancashire Teaching Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Chorley Hospital
✨Tip Number 1
Familiarise yourself with the hospital environment and the specific duties of a porter. Understanding the layout of Chorley Hospital and the various departments will help you feel more confident during your interview and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've effectively communicated with others in previous roles. As a porter, you'll be interacting with patients and staff regularly, so highlighting your ability to connect with people can set you apart.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. The role requires flexibility and initiative, so think of situations where you've successfully resolved issues or adapted to changing circumstances, as this will demonstrate your suitability for the fast-paced environment.
✨Tip Number 4
Research the values and mission of the hospital trust. Being able to articulate how your personal values align with theirs during the interview can show that you're not just looking for any job, but that you're genuinely interested in contributing to their patient care goals.
We think you need these skills to ace Porter - Chorley Hospital
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter at Chorley Hospital. Familiarise yourself with the duties mentioned in the job description, such as patient transfers and communication with staff.
Tailor Your CV: Highlight any relevant experience you have, especially in healthcare or customer service roles. Emphasise your ability to communicate effectively and your understanding of manual handling techniques, as these are crucial for the position.
Craft a Strong Cover Letter: In your cover letter, express your passion for supporting patients and your commitment to providing excellent service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a healthcare environment.
How to prepare for a job interview at Lancashire Teaching Hospitals
✨Show Your Empathy
As a porter, you'll be working with patients who may be feeling vulnerable. During the interview, demonstrate your ability to empathise and reassure others. Share examples from your past experiences where you've provided support or comfort to someone in need.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would communicate with both clinical and non-clinical staff, as well as patients and visitors. Use specific examples to illustrate your ability to convey information clearly and listen actively.
✨Demonstrate Flexibility and Initiative
The role requires a flexible approach and the ability to use your initiative. Think of instances where you've had to adapt quickly to changing situations or solve problems on the spot. This will show that you're ready for the dynamic environment of a hospital.
✨Understand the Importance of Teamwork
Porters work closely with a dedicated team to ensure smooth operations. Discuss your experience working in teams and how you contribute to a positive team dynamic. Emphasise your commitment to supporting colleagues and working collaboratively to achieve common goals.