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- Tasks: Schedule and manage endoscopy appointments for patients efficiently.
- Company: Join Lancashire Teaching Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Gain valuable experience in healthcare with opportunities for learning and growth.
- Why this job: Make a real difference in patient care while working with top healthcare professionals.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Be part of a friendly, dedicated team in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
You will work as a member of the Endoscopy service scheduling team and provide an efficient and effective service to all patients who require an Endoscopy procedure. You will liaise with patients to arrange mutually convenient appointments for procedures in line with Trust policy, scheduling and booking patients into both the Trust’s electronic patient record system and Solus Endoscopy systems.
You will ensure any capacity constraints are escalated in line with departmental and Trust policy and maintain up to date electronic records of all inpatient referrals.
- To ensure all relevant patients information is accurate and record details of all patient communications and episodes on Harris Flex.
- To add referrals received into the booking office to the appropriate waiting lists, ensuring all sources of information have been recorded accurately and fully to effectively populate the Patient Tracker Lists
- To liaise with patients, nursing, and clinical staff using your own initiative and comprehensive knowledge base to compile endoscopy lists effectively whilst always fully optimising the procedure sessions.
- To ensure that all patient appointments are correctly scheduled and documented on both Harris Flex and the Solus Endoscopy system ensuring patients are booked chronologically and in clinical priority avoiding breaches
Lancashire Teaching Hospitals NHS Foundation Trust is one of the biggest trusts in the North West. We provide many specialist tertiary services, deliver award-winning teaching and development programmes, lead national and international clinical trials and research studies, and always give excellent care with compassion. When joining our friendly and dedicated team, you will have an unparalleled opportunity to learn, grow and flourish in a supportive and innovative environment, and work with some of the UK’s leading healthcare experts.
Endoscopy services are provided at Lancashire Teaching Hospitals (LTH) NHS Foundation Trust at two organisational sites namely Chorley District Hospital (CDH) and Royal Preston Hospital (RPH). The services form a support service of an integral part of the three key national performance standards namely 18-week referral to treatment time (RTT), cancer waiting time standards and the 6-week diagnostic waiting time standard (DM01).
The scheduling team within endoscopy plays an integral role in ensuring patients are booked for endoscopy procedures in a timely manner . The team is friendly, hardworking and well led .
For further details / informal visits contact: Name: Naomi Rawcliffe Job title: Clinical Service Manager Email address: naomi.rawcliffe@lthtr.nhs.uk
Vicky Hughes vicky.hughes@lthtr.nhs.uk
Specialty business manager Endoscopy
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Endoscopy Scheduler employer: Lancashire Teaching Hospitals NHS Foundation Trust
Contact Detail:
Lancashire Teaching Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Scheduler
✨Tip Number 1
Network like a pro! Reach out to current employees at Lancashire Teaching Hospitals through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the endoscopy procedures and the Trust's policies. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common questions related to scheduling and patient care. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our amazing team at StudySmarter.
We think you need these skills to ace Endoscopy Scheduler
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about joining our Endoscopy scheduling team and making a difference in patient care.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Lancashire Teaching Hospitals!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us get a good sense of who you are and what you can bring to the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lancashire Teaching Hospitals NHS Foundation Trust
✨Know Your Systems
Familiarise yourself with the electronic patient record systems mentioned in the job description, like Harris Flex and Solus Endoscopy. Being able to discuss how you would use these systems effectively during your interview will show that you're proactive and ready to hit the ground running.
✨Understand the Role
Make sure you have a clear understanding of the scheduling process and the importance of adhering to Trust policies. Be prepared to discuss how you would handle capacity constraints and prioritise appointments, as this will demonstrate your ability to think critically about the role.
✨Communicate Clearly
Since you'll be liaising with patients and clinical staff, practice your communication skills. Think of examples where you've successfully managed patient interactions or worked within a team. Clear communication is key in ensuring appointments are scheduled correctly and efficiently.
✨Show Your Compassion
The job involves providing excellent care with compassion. Be ready to share experiences that highlight your empathy and dedication to patient care. This will resonate well with the values of Lancashire Teaching Hospitals NHS Foundation Trust and show that you align with their mission.
