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- Tasks: Lead engaging Eco Town tours for visitors, ensuring informative and safe experiences.
- Company: Join Lancashire Renewables Ltd, dedicated to sustainable waste management and environmental education.
- Benefits: Enjoy 26 days annual leave, a pension scheme, wellbeing support, and free on-site parking.
- Why this job: Make a positive impact on the environment while developing your leadership and communication skills.
- Qualifications: Strong admin skills, experience with group activities, and confident public speaking are essential.
- Other info: Diversity and inclusion are key values; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for an individual to join our Environmental Education Centre Team at Lancashire Renewables Ltd.
The Visitor Engagement Officer will manage a small team in coordinating, facilitating and leading Eco Town walkway visits for both children and adults. You could be leading up to two tours per day, lasting approximately two hours, guiding visitors along our interactive walkway. You will be responsible for delivering engaging, informative and safe experiences that reflect the requirements of the service. You will also engage with schools and external organisations to promote educational tours and deal with any enquiries. Additionally, you will support the facilities management and general administrative tasks within the Business & Finance Department.
Eco Town offers an engaging experience designed to educate visitors on environmental protection, waste minimisation, recycling, and waste management processes and treatment. Our informative walkway experience allows students and visitors to observe the inner workings of the recycling facility through viewing galleries, complemented by a range of interactive and educational games throughout the route.
What you will bring
- Strong administrator with experience leading and coordinating a small team.
- Experience working with children and adults in group settings.
- Leadership skills with the ability to guide and direct a team effectively, ensuring tasks are completed within specified timescales.
- Proven ability to line manage people and workflows.
- Experience of coordinating workshops and events with the ability to manage calendars, schedules and logistics for events.
- Previous experience of giving tours, leading field trips or managing group activities for children & adults.
- Confident public speaker and effective communicator.
- Customer service skills with a focus on meeting the needs of stakeholders.
- Microsoft Office skills (intermediate Excel and Word skills essential).
- Business systems knowledge and general computer skills.
- First Aid and Emergency Response Certification (or willingness to obtain).
What we offer you
- Competitive salary.
- 26 days annual leave plus statutory bank holidays increasing to 30 days after 5 years.
- Company contributory pension scheme matched up to 5%.
- Death in Service cover 4x Salary.
- Free on-site car parking.
- Company sick pay scheme up to 26 weeks dependent on length of service.
- Cycle to work scheme.
- Training and personal development programmes to provide opportunities to develop and progress.
- Wellbeing support for mental health.
- All required PPE and other relevant equipment supplied.
Who are we?
Lancashire Renewables Ltd was established for the operation and management of the two waste treatment facilities built for the Lancashire Waste Contract. Our two facilities in Thornton and Leyland are manned 365 days a year. Both sites can process over 5,000 tonnes of residual (black bin bag) waste per week and divert 95% of this material away from landfill. Our aim is to achieve a sustainable future for Lancashire by providing services to process biodegradable and non-biodegradable community waste and our people are vital in helping us achieve this.
We are dedicated to providing a positive, supportive work environment with a strong focus on the health, safety, and wellbeing of all our employees. We are an equal opportunity employer: Diversity and inclusion are important to us at Lancashire Renewables, and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed.
Candidates should apply with an up-to-date CV by Friday 20th June 2025. Please note that the advert may be closed early if we receive sufficient applications. All roles are subject to the following: Proof of eligibility to work in the UK. Enhanced DBS Clearance (Company funded). Satisfactory completion of a Company medical which includes testing for drugs and alcohol. The Company operates a zero-tolerance policy regarding the taking or being under the influence of drugs or alcohol whilst on duty and carry out periodic random tests.
Visitor Engagement Officer in Leyland employer: Lancashire Renewables
Contact Detail:
Lancashire Renewables Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Engagement Officer in Leyland
✨Tip Number 1
Familiarise yourself with the Eco Town experience and its educational goals. Understanding the key themes of environmental protection, waste minimisation, and recycling will help you engage effectively with visitors and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or coordinated events in the past. Be ready to discuss specific situations where you guided a group or facilitated a workshop, as this will highlight your suitability for the role.
✨Tip Number 3
Brush up on your public speaking and communication skills. Since you'll be leading tours and engaging with diverse groups, practice delivering information clearly and confidently to ensure you can captivate your audience during the tours.
✨Tip Number 4
Network with professionals in the environmental education sector. Attend local events or join online forums related to environmental education to connect with others in the field. This can provide valuable insights and potentially lead to recommendations for your application.
We think you need these skills to ace Visitor Engagement Officer in Leyland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leadership roles and working with groups. Emphasise any previous roles where you coordinated events or led tours, as this is crucial for the Visitor Engagement Officer position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for environmental education and community engagement. Mention specific experiences that demonstrate your ability to lead and communicate effectively with both children and adults.
Showcase Relevant Skills: Highlight your skills in administration, public speaking, and customer service. Be sure to mention your proficiency in Microsoft Office, particularly Excel and Word, as these are essential for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Lancashire Renewables
✨Showcase Your Leadership Skills
As a Visitor Engagement Officer, you'll be managing a small team. Be prepared to discuss your previous leadership experiences and how you effectively guided teams to achieve their goals. Use specific examples to illustrate your ability to motivate and direct others.
✨Demonstrate Your Public Speaking Ability
Since the role involves leading tours and engaging with visitors, it's crucial to showcase your public speaking skills. Practice delivering a short presentation or tour script during the interview to highlight your confidence and communication style.
✨Highlight Your Experience with Diverse Groups
The job requires working with both children and adults. Be ready to share your experiences in coordinating activities or workshops for different age groups. Discuss any challenges you faced and how you adapted your approach to meet the needs of various audiences.
✨Familiarise Yourself with Environmental Topics
Given the focus on environmental education, brush up on key topics related to waste management, recycling, and sustainability. Being knowledgeable about these subjects will not only impress your interviewers but also demonstrate your passion for the role and its objectives.
