At a Glance
- Tasks: Provide efficient claims service and support clients in returning to pre-loss condition.
- Company: Join a dynamic team at Lancashire, known for its collaborative culture.
- Benefits: Gain valuable experience in the insurance industry with potential career growth.
- Other info: Embrace a positive work environment that values honesty, collaboration, and hard work.
- Why this job: Make a real difference by helping clients navigate their claims effectively.
- Qualifications: Experience in claims preferred but not essential; strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.
Specific Responsibilities
- The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre‑agreed authorities and service targets.
- Maintain primary responsibility for caseload of attritional, large and complex losses on insurance, reinsurance and delegated business, with referral where required.
- Develop and maintain relationships with underwriting, exposure management, actuarial, finance as well as within the claims function colleagues.
- Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
- Report reasonably foreseen matters within the EP&C claims arena that may affect the reputation or financial position of the firm, immediately to EPC Claims Manager.
- Perform case reserve reviews as required and report any claim trends identified.
- Maintain accurate records for auditing purposes and preparing reports as necessary.
- Advise Underwriters in respect of any requisite policy language evolution.
- Participate in catastrophe response as required and ensure any regulatory reporting timeframes are adhered to.
- Ad hoc duties as required.
Essential Skills & Requirements
- Up to 5 years’ experience in a similar role preferable but not essential.
- Sound understanding of basic claim principles.
- Accuracy and attention to detail with high standards.
- Excellent written and verbal communications skills, and interpersonal skills.
- Excellent IT skills including MS Office, Word and Excel skills.
- Working knowledge of ECF2 & changes brought about by blueprint 2 preferable but not essential.
- Ensure knowledge is kept up-to-date with current insurance issues and legal developments.
The Lancashire Way
At Lancashire, we believe our culture sets us apart. The way we behave and approach our work day-to-day is what makes us unique and creates a positive experience for our people, business partners and other stakeholders. Honesty and integrity in all we do is a given and The Lancashire Way reflects our true character and spirit.
Values
- Straight‑talking: We feel empowered to share thoughts and ideas, because everyone’s voice matters.
- Collaborative: We work together towards common goals, share knowledge and support each other.
- Hard‑working: We all have a stake in the company’s success and are proactive in contributing to our goals and vision.
- Responsible: We focus on achieving tangible results with consistent standards across the Group.
- Positive: We engage with brokers, clients, communities, stakeholders and colleagues professionally and passionately as proud ambassadors of Lancashire.
Claims Adjuster (Maternity Cover - 12 months) in London employer: Lancashire Insurance Group
At Lancashire, we pride ourselves on fostering a collaborative and supportive work environment that empowers our employees to thrive. As a Claims Adjuster in London, you will benefit from a culture of honesty and integrity, with ample opportunities for professional growth and development. Our commitment to maintaining high standards and engaging positively with clients and colleagues alike makes us an exceptional employer for those seeking meaningful and rewarding careers in the insurance sector.
Contact Details:
Lancashire Insurance Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster (Maternity Cover - 12 months) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting a script!
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Claims Adjuster (Maternity Cover - 12 months) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight relevant experience and skills that match the job description, like your understanding of claim principles and any previous roles in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your attention to detail and communication skills, and how they align with The Lancashire Way.
Showcase Your IT Skills:Since the role requires excellent IT skills, don’t forget to mention your proficiency in MS Office, Word, and Excel. If you have experience with ECF2 or similar systems, make sure to include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Lancashire Insurance Group
✨Know Your Claims Basics
Make sure you brush up on the fundamental principles of claims adjusting. Understanding the basics will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, brokers, and colleagues, be prepared to showcase your excellent written and verbal communication skills. Practise articulating your thoughts clearly and concisely.
✨Demonstrate Attention to Detail
Accuracy is key in claims adjusting. During the interview, highlight examples from your past experience where your attention to detail made a significant difference in your work. This will show that you understand the importance of precision in this role.
✨Familiarise Yourself with Current Trends
Stay updated on current insurance issues and legal developments. Being knowledgeable about recent changes in the industry will impress your interviewers and show that you're proactive about your professional growth.
