IT Service Desk Analyst - 1st/2nd Line & VIP Support

IT Service Desk Analyst - 1st/2nd Line & VIP Support

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Lancashire Insurance Group

At a Glance

  • Tasks: Provide top-notch IT support to staff in London, Bermuda, and Australia.
  • Company: Join Lancashire Insurance Group, a leader in the insurance industry.
  • Benefits: Full-time role with opportunities for growth and skill development.
  • Other info: Work in a vibrant office environment with a focus on teamwork.
  • Why this job: Be part of a dynamic team making a real difference in IT service delivery.
  • Qualifications: Strong communication skills and knowledge of Microsoft technologies required.

The predicted salary is between 30000 - 40000 Β£ per year.

Lancashire Insurance Group is looking for an IT Service Desk Support professional to provide essential technical support to staff primarily in London but also in Bermuda and Australia. The role entails full-time attendance at the London office and a commitment to maintaining high service levels while resolving various IT issues.

Ideal candidates should have:

  • Strong communication skills
  • Knowledge of Microsoft technologies
  • A proactive approach to problem-solving

This position also offers an opportunity to contribute to IT service delivery across multiple regions.

IT Service Desk Analyst - 1st/2nd Line & VIP Support employer: Lancashire Insurance Group

At Lancashire, we pride ourselves on fostering a collaborative and high-performing work culture that empowers our employees to thrive. As a Senior Cloud & Infrastructure Engineer in London, you will have the opportunity to lead innovative projects while benefiting from continuous professional development and a supportive environment that values honesty, integrity, and teamwork. Our commitment to employee growth and a positive workplace atmosphere makes us an exceptional employer for those seeking meaningful and rewarding careers.

Lancashire Insurance Group

Contact Details:

Lancashire Insurance Group Recruitment Team

We think you need these skills to ace IT Service Desk Analyst - 1st/2nd Line & VIP Support

Technical Support
Communication Skills
Microsoft Technologies
Problem-Solving Skills
Service Delivery
Proactive Approach
IT Issue Resolution