At a Glance
- Tasks: Provide efficient claims service and manage a diverse caseload of insurance claims.
- Company: Join Lancashire Group, known for its collaborative and positive culture.
- Benefits: Gain valuable experience in the insurance industry with a supportive team.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping clients return to their pre-loss condition.
- Qualifications: Experience in claims is a plus, but a keen eye for detail is essential.
The predicted salary is between 36000 - 60000 £ per year.
The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.
Specific Responsibilities
- The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.
- Maintain primary responsibility for caseload of attritional, large and complex losses on insurance, reinsurance and delegated business, with referral where required.
- Develop and maintain relationships with underwriting, exposure management, actuarial, finance as well as within the claims function colleagues.
- Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
- Report reasonably foreseen matters within the EP&C claims arena that may affect the reputation or financial position of the firm, immediately to EPC Claims Manager.
- Perform case reserve reviews as required and report any claim trends identified.
- Maintain accurate records for auditing purposes and preparing reports as necessary.
- Advise Underwriters in respect of any requisite policy language evolution.
- Participate in catastrophe response as required and ensure any regulatory reporting timeframes are adhered to.
- Ad hoc duties as required.
Essential Skills & Requirements
- Up to 5 years’ experience in a similar role preferable but not essential.
- Sound understanding of basic claim principles.
- Accuracy and attention to detail with high standards.
- Excellent written and verbal communications skills, and interpersonal skills.
- Excellent IT skills including MS Office, Word and Excel skills.
- Working knowledge of ECF2 & changes brought about by blueprint 2 preferable but not essential.
- Ensure knowledge is kept up-to-date with current insurance issues and legal developments.
The Lancashire Way
At Lancashire, we believe our culture sets us apart. The way we behave and approach our work day-to-day is what makes us unique and creates a positive experience for our people, business partners and other stakeholders. Honesty and integrity in all we do is a given and The Lancashire Way reflects our true character and spirit.
Values
- Straight-talking: We feel empowered to share thoughts and ideas, because everyone’s voice matters.
- Collaborative: We work together towards common goals, share knowledge and support each other.
- Hard-working: We all have a stake in the company’s success and are proactive in contributing to our goals and vision.
- Responsible: We focus on achieving tangible results with consistent standards across the Group.
- Positive: We engage with brokers, clients, communities, stakeholders and colleagues professionally and passionately as proud ambassadors of Lancashire.
Claims Adjuster (Maternity Cover - 12 months) employer: Lancashire Insurance Group
Contact Detail:
Lancashire Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster (Maternity Cover - 12 months)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. At StudySmarter, we believe in being honest and collaborative, so be ready to show how you embody these traits in your work.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Claims Adjuster and be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Lancashire.
We think you need these skills to ace Claims Adjuster (Maternity Cover - 12 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight relevant experience and skills that match the job description, like your understanding of claims principles and any previous roles in similar environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your attention to detail and communication skills, and how they align with our values at Lancashire.
Showcase Your IT Skills: Since the role requires excellent IT skills, don’t forget to mention your proficiency in MS Office, Word, and Excel. If you have experience with ECF2 or similar systems, make sure to include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Lancashire Insurance Group
✨Know Your Claims Inside Out
Before the interview, brush up on your understanding of basic claims principles and any recent developments in the insurance sector. Being able to discuss specific cases or trends will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a few examples of how you've effectively communicated with clients or colleagues in past roles to demonstrate your interpersonal skills.
✨Demonstrate Attention to Detail
Accuracy is key in claims adjusting. Bring along examples of how you’ve maintained high standards in your previous work, whether it’s through meticulous record-keeping or thorough case investigations. This will help illustrate your commitment to quality.
✨Emphasise Collaboration
The job requires working closely with various teams, so be ready to discuss how you’ve successfully collaborated in the past. Share specific instances where teamwork led to positive outcomes, showing that you align with their value of being collaborative.