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- Tasks: Provide efficient claims service and manage a diverse caseload of insurance claims.
- Company: Join Lancashire Group, known for its collaborative and honest culture.
- Benefits: Gain valuable experience in a supportive environment with potential for career growth.
- Why this job: Make a real difference by helping clients return to their pre-loss condition.
- Qualifications: Experience in claims preferred but not essential; strong communication and IT skills required.
- Other info: Dynamic role with opportunities to engage with various stakeholders and develop professional relationships.
The predicted salary is between 36000 - 60000 £ per year.
The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.
Specific Responsibilities
- The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.
- Maintain primary responsibility for caseload of attritional, large and complex losses on insurance, reinsurance and delegated business, with referral where required.
- Develop and maintain relationships with underwriting, exposure management, actuarial, finance as well as within the claims function colleagues.
- Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
- Report reasonably foreseen matters within the EP&C claims arena that may affect the reputation or financial position of the firm, immediately to EPC Claims Manager.
- Perform case reserve reviews as required and report any claim trends identified.
- Maintain accurate records for auditing purposes and preparing reports as necessary.
- Advise Underwriters in respect of any requisite policy language evolution.
- Participate in catastrophe response as required and ensure any regulatory reporting timeframes are adhered to.
- Ad hoc duties as required.
Essential Skills & Requirements
- Up to 5 years’ experience in a similar role preferable but not essential.
- Sound understanding of basic claim principles.
- Accuracy and attention to detail with high standards.
- Excellent written and verbal communications skills, and interpersonal skills.
- Excellent IT skills including MS Office, Word and Excel skills.
- Working knowledge of ECF2 & changes brought about by blueprint 2 preferable but not essential.
- Ensure knowledge is kept up-to-date with current insurance issues and legal developments.
The Lancashire Way
At Lancashire, we believe our culture sets us apart. The way we behave and approach our work day-to-day is what makes us unique and creates a positive experience for our people, business partners and other stakeholders. Honesty and integrity in all we do is a given and The Lancashire Way reflects our true character and spirit.
- Straight-talking: We feel empowered to share thoughts and ideas, because everyone’s voice matters.
- Collaborative: We work together towards common goals, share knowledge and support each other.
- Hard-working: We all have a stake in the company’s success and are proactive in contributing to our goals and vision.
- Responsible: We focus on achieving tangible results with consistent standards across the Group.
- Positive: We engage with brokers, clients, communities, stakeholders and colleagues professionally and passionately as proud ambassadors of Lancashire.
Claims Adjuster (Maternity Cover - 12 months) employer: Lancashire Group
Contact Detail:
Lancashire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster (Maternity Cover - 12 months)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Claims Adjuster (Maternity Cover - 12 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight relevant experience and skills that match the job description, like your understanding of claim principles and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in claims and how you can contribute to our team at Lancashire.
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet approachable – we want to see your personality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Lancashire Group
✨Know Your Claims Inside Out
Make sure you brush up on the basics of claims principles and any specific processes relevant to the role. Familiarise yourself with common types of claims and how they are handled, as this will show your understanding and readiness to tackle the responsibilities head-on.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is key for a Claims Adjuster, prepare examples of how you've effectively communicated in past roles. Think about times when you had to negotiate or explain complex information clearly, as this will demonstrate your interpersonal skills.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your accuracy and attention to detail. Whether it’s reports you’ve prepared or cases you’ve managed, being able to discuss these will help illustrate your high standards and reliability in handling claims.
✨Understand The Lancashire Way
Familiarise yourself with the company culture and values outlined in the job description. Be ready to discuss how your personal values align with their emphasis on honesty, collaboration, and responsibility. This will show that you’re not just a fit for the role, but also for the team.