At a Glance
- Tasks: Assist customers and provide support in a dynamic contact centre environment.
- Company: Join the Lancashire Fire and Rescue Service, committed to diversity and community service.
- Benefits: Competitive salary, flexible hours, and a supportive workplace culture.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13205 - 13415 € per year.
Location: Lancashire Fire and Rescue Service Headquarters, Garstang Road, Fulwood, Preston, PR2 3LH
Salary: Scale 3, Spinal Column Point 7‑8, £13,205.14 - £13,415.70
Working Arrangements: 18.13 hrs per week – Wednesday afternoon, all day Thursday. We reserve the right to close the advert prior to this if sufficient quality applications have been received.
We anticipate interviews to take place on 03 June 2026.
Further Information: This post is subject to a Standard check with the Disclosure and Barring Service.
Diversity Matters: Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are a Disability Confident Employer. This post has been advertised internally and externally.
Temporary Contact Centre Advisor employer: Lancashire Fire and Rescue Service
At Lancashire Fire and Rescue Service, we pride ourselves on being an inclusive employer that values diversity and equality. Our supportive work culture fosters personal and professional growth, providing employees with opportunities to develop their skills while serving the community. Located in the heart of Preston, we offer a meaningful role as a Temporary Contact Centre Advisor, where you can make a real difference in people's lives while enjoying a flexible working arrangement.
Contact Detail:
Lancashire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Contact Centre Advisor
✨Tip Number 1
Get to know the company! Research Lancashire Fire and Rescue Service, their values, and what they stand for. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your answers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Temporary Contact Centre Advisor
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you understand what the role of Temporary Contact Centre Advisor entails. Highlight the key responsibilities and requirements in your application to show us you’re a perfect fit!
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences align with the job. Use specific examples that relate to the role and demonstrate why you’d be great for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see your strengths and qualifications at a glance!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire Fire and Rescue Service
✨Know the Role Inside Out
Before your interview, make sure you understand what a Temporary Contact Centre Advisor does. Familiarise yourself with the key responsibilities and skills required for the role. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Your Customer Service Skills
As this role involves interacting with the public, be ready to discuss your customer service experience. Think of specific examples where you've successfully handled queries or resolved issues. This will demonstrate your ability to communicate effectively and provide excellent service.
✨Research Lancashire Fire and Rescue Service
Take some time to learn about the organisation’s values and mission. Understanding their commitment to diversity and community service can help you frame your answers in a way that resonates with their ethos. It shows you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask at the end. This could be about the team you'll be working with or how success is measured in the role. It shows you’re engaged and keen to learn more about the position and the organisation.
