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- Tasks: Support apprenticeship administration and maintain accurate records in a dynamic learning environment.
- Company: Join the Lancashire Fire and Rescue Service, committed to diversity and community service.
- Benefits: Competitive salary, flexible hours, and a supportive team atmosphere.
- Other info: Opportunity for personal growth in a diverse and inclusive workplace.
- Why this job: Make a difference by helping others learn and grow in their careers.
- Qualifications: Strong admin skills and a positive attitude; GCSEs in English and Maths required.
The predicted salary is between 21803 - 23251 £ per year.
Location: Lancashire Fire and Rescue Service Leadership and Development Centre, West Way, Euxton, Chorley, PR7 6DH
Salary: Grade 4 Spinal Column Point 9–13, £21,803.18 – £23,251.19 (FTE £27,254 – £29,064)
Working Arrangements: 29 hours per week; Temporary Contract for 9 months
About the Role
This role provides administrative support across our Learning and Development Centre, including apprenticeship administration. Knowledge of apprenticeship processes is beneficial but not essential – we welcome applicants with strong administrative experience and a willingness to learn.
As part of a supportive team, you will:
- Process training requests and liaise with training providers.
- Maintain accurate records and data, including learning systems, monitoring spreadsheets and producing reports.
- Support the delivery and administration of apprenticeship programmes, including data entry onto the Individualised Learner Record (ILR).
- Provide high‑quality customer service to staff, apprentices, partners and stakeholders.
- Assist with logistics such as room bookings, course commissions, mailbox management and event coordination.
- Support audit, inspection and quality assurance activity (including OFSTED, where applicable).
- Uphold confidentiality, professionalism and safeguarding responsibilities at all times.
This is a role for someone who enjoys being organised, working with others, and supporting a busy learning environment.
What We’re Looking For
Essential
- Experience working in an administrative role.
- Competence in ICT, especially Microsoft Office (Outlook, Word, Excel).
- Strong customer service skills and a positive, flexible approach.
- Ability to prioritise workload and meet deadlines.
- Accuracy, attention to detail and confidence in managing information.
- Excellent communication skills.
- Integrity, professionalism and confidentiality.
- A commitment to equality, diversity and inclusion.
Qualifications
- 4 GCSEs including English and Maths (or equivalent).
Other Requirements
- Full category B driving licence and access to a suitable vehicle.
- Ability to attend occasional evening or weekend meetings/events.
- This role is subject to a standard DBS check.
Further Information
This post is subject to a Standard check with the Disclosure and Barring Service. Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.
Temporary Training & Apprenticeship Administrator in Chorley employer: Lancashire Fire and Rescue Service
Contact Detail:
Lancashire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Training & Apprenticeship Administrator in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Lancashire Fire and Rescue Service. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your skills in administration and customer service can contribute to their Learning and Development Centre. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experiences clearly, especially those that highlight your organisational skills and attention to detail, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Lancashire Fire and Rescue Service. Let’s get you that interview!
We think you need these skills to ace Temporary Training & Apprenticeship Administrator in Chorley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of Temporary Training & Apprenticeship Administrator, so don’t hold back on showcasing your administrative prowess!
Show Off Your ICT Skills: Since competence in ICT is essential, be sure to mention your experience with Microsoft Office. We love seeing examples of how you've used these tools in previous roles, so include any specific projects or tasks where you excelled.
Highlight Customer Service Experience: This role involves providing high-quality customer service, so share any relevant experiences where you’ve gone above and beyond for customers or colleagues. We appreciate a positive and flexible approach, so let that shine through!
Keep It Professional and Concise: While we love a bit of personality, make sure your application is professional and to the point. Keep it concise, focusing on your key achievements and skills that align with the job description. And remember, apply through our website for the best chance!
How to prepare for a job interview at Lancashire Fire and Rescue Service
✨Know Your Stuff
Familiarise yourself with the role of a Temporary Training & Apprenticeship Administrator. Understand the key responsibilities like processing training requests and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your administrative experience and ICT skills, especially with Microsoft Office. Be ready to discuss specific examples where you've used these skills effectively in previous roles. This will demonstrate your capability to handle the tasks required in this job.
✨Customer Service is Key
Since this role involves providing high-quality customer service, think of instances where you've gone above and beyond for customers or colleagues. Share these stories during the interview to showcase your strong communication skills and positive approach.
✨Be Organised and Flexible
Prepare to discuss how you prioritise your workload and manage deadlines. You might be asked about how you handle multiple tasks at once, so have a few strategies in mind. Showing that you can stay organised in a busy environment will make you stand out.