At a Glance
- Tasks: Lead staffing for events, recruit talent, and manage workforce planning.
- Company: Join Lancashire Cricket at the iconic Emirates Old Trafford.
- Benefits: Competitive salary, flexible working, and a supportive workplace culture.
- Other info: Opportunity for career growth in a fast-paced, inclusive environment.
- Why this job: Be part of a dynamic team in a world-class venue with exciting events.
- Qualifications: 2+ years in workforce or HR, strong communication skills, and compliance knowledge.
The predicted salary is between 30000 - 40000 € per year.
Location: Emirates Old Trafford, Manchester, M16 0PX
Salary: Competitive
Employment Type: Full-Time, Permanent
About Us
Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award‑winning world‑class stadium and venue.
The Opportunity
The Staffing and Workforce Officer is responsible for sourcing, recruiting, and scheduling casual and variable staff for hospitality and stewarding roles. This position ensures that event and venue staffing requirements are met efficiently, while maintaining compliance and delivering an excellent candidate and client experience. The role is highly seasonal, with peak demand during major events, match days, and holiday periods.
What You’ll Be Doing
- Lead workforce planning and scheduling in collaboration with key stakeholders to forecast and deliver staffing requirements for seasonal peaks, major events and hospitality operations.
- Oversee rota management and staff allocation, ensuring the right mix of skills, flexibility for last‑minute changes and efficient deployment of casual and agency workers.
- Manage end‑to‑end recruitment and onboarding of variable staff, building and maintaining a strong seasonal talent pool to meet operational demand.
- Ensure full compliance with employment legislation and industry regulations, including right‑to‑work checks, licensing requirements, GDPR and accurate record keeping.
- Develop and implement engagement and retention strategies to build loyalty, improve attendance and reduce turnover within the casual workforce.
- Act as the primary liaison for staffing agencies, managing performance against KPIs, confirming bookings, auditing compliance documentation and reconciling billing.
- Monitor and report on recruitment and workforce metrics, including fill rates, time‑to‑hire and attendance, providing insight and recommendations to senior management.
- Take operational leadership responsibility for staff conduct, compliance risks and workforce‑related issues, escalating concerns where appropriate.
- Support financial performance by managing staffing budgets, controlling third‑party costs and driving efficiencies through effective rota planning without compromising service standards.
- Contribute to strategic workforce development by identifying opportunities for innovation, digital improvement and cross‑department collaboration, while fostering a positive, inclusive and high‑performing culture.
What You’ll Bring
- Minimum 2 years’ experience in workforce or HR teams preferably across sport events, stadiums, or venues.
- Strong understanding of temporary worker and right to work compliance standards.
- Proven track record in financial management and business development.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fast‑paced environment.
What We Offer
At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.
Staffing and Workforce Manager employer: Lancashire Cricket Club
At Lancashire Cricket, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the iconic Emirates Old Trafford in Manchester. Our commitment to employee wellbeing and development is reflected in our comprehensive benefits package, which supports flexibility and career growth, making it an ideal environment for those looking to thrive in the dynamic world of sports and events management.
StudySmarter Expert Advice🤫
We think this is how you could land Staffing and Workforce Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Lancashire Cricket tick and think about how your skills can contribute to their mission. Tailor your responses to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Staffing and Workforce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Staffing and Workforce Manager role. Highlight your experience in workforce planning, recruitment, and compliance, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working in a dynamic environment like Emirates Old Trafford. Share specific examples of how you've successfully managed staffing needs in the past.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you’ve effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Lancashire Cricket Club
✨Know Your Stuff
Make sure you understand the ins and outs of staffing and workforce management, especially in a fast-paced environment like sports events. Brush up on your knowledge of compliance standards and recruitment processes, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous roles in workforce or HR teams, particularly any experience related to temporary workers and event management. Use specific examples to highlight how you've successfully managed staffing challenges in the past.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle real-life situations, such as last-minute staffing changes or compliance issues. Think through potential scenarios beforehand and be ready to explain your thought process and decision-making.
✨Engage with the Culture
Research Lancashire Cricket's values and culture. Be prepared to discuss how you can contribute to a positive, inclusive environment and how your personal values align with theirs. Showing genuine interest in their mission can set you apart from other candidates.
