At a Glance
- Tasks: Lead the Front Office team and ensure top-notch guest service at a vibrant hotel.
- Company: Join the Lancashire Cricket Club at the Hilton Garden Inn in Manchester.
- Benefits: Enjoy enhanced annual leave, a well-being package, and professional development opportunities.
- Other info: Hybrid role with a focus on career growth and team collaboration.
- Why this job: Make a real impact on guest experiences in a dynamic hotel environment.
- Qualifications: Previous supervisory experience in a 4-star hotel and knowledge of hotel management systems.
The predicted salary is between 30000 - 40000 £ per year.
Lancashire Cricket Club in Manchester is seeking a Front Office Supervisor to lead the Front Office team at the Hilton Garden Inn.
In this vital role, you will ensure the delivery of high-quality guest service and help maintain smooth daily operations.
The ideal candidate will have previous experience in a supervisory role within a 4-star hotel, along with strong knowledge of hotel management systems.
This position offers excellent benefits and opportunities for professional development, including enhanced annual leave and a well-being package.
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Front Office Supervisor - Guest Experience Lead (Hybrid) in Manchester employer: Lancashire Cricket Club
At Lancashire Cricket Club, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and professional growth. As a Front Office Supervisor at the Hilton Garden Inn in Manchester, you will enjoy competitive benefits, including enhanced annual leave and a comprehensive well-being package, all while being part of a dynamic team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor - Guest Experience Lead (Hybrid) in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lancashire Cricket Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lancashire Cricket Club
Don't be shy about reaching out to Lancashire Cricket Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Supervisor - Guest Experience Lead (Hybrid) in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lancashire Cricket Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lancashire Cricket Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
