Location: Emirates Old Trafford, Manchester, M16 0PX Salary: Competitive Employment Type: Full-Time, Permanent About Us Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and an on-site Caffè Nero. It’s a unique place to build a career where no two days are ever the same! The Opportunity We’re looking for a highly organised and customer-focused professional to coordinate all aspects of event delivery, ensuring every detail is captured accurately and communicated through timely, comprehensive function sheets. In this role, you’ll play a key part in creating exceptional client experiences while supporting the achievement of annual sales targets through building strong client relationships, encouraging repeat business, and proactively identifying opportunities to upsell products and services. What You’ll Be Doing Coordinating all event details and producing accurate function sheets to ensure every event exceeds client expectations Managing client requirements including timings, catering, dietary needs, signage, AV, décor, entertainment, and supplier liaison Supporting the sales team with client show-rounds and helping convert enquiries into confirmed bookings Building strong client relationships through proactive communication, post-event follow-ups, and identifying repeat business opportunities Driving revenue growth by supporting upselling and cross-selling initiatives across events and hospitality services Meeting and greeting clients on event days to ensure a seamless and high-quality customer experience Maintaining accurate event records, contracts, booking systems, and health experience using Delphi would be an advantage A team-focused mindset with the ability to work collaboratively across departments Flexibility to work varied hours and days, particularly during busy cricket and concert seasons What We Offer At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career. Wellbeing
