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For Companies At a Glance
- Tasks: Drive Christmas sales and manage event enquiries while providing top-notch customer service.
- Company: Join the award-winning Emirates Old Trafford, a premier venue for sports and entertainment.
- Benefits: Enjoy flexible working, holiday perks, discounts, and social events throughout the year.
- Other info: We value diversity and welcome applicants from all backgrounds to enhance our team.
- Why this job: Be part of a dynamic team in a vibrant environment where no two days are the same!
- Qualifications: Passion for sales, strong admin skills, and proficiency in Microsoft Office required.
The predicted salary is between 28800 - 42000 £ per year.
Conference and Christmas Sales Executive
Full Time Contract, 35 Hours per week
Competitive Salary + Benefits
Flexible/Hybrid Working Considered
The Opportunity
We are excited to be looking for a Conference and Christmas Sales Executive to join the Conference and Events teamat Emirates Old Trafford, home of Lancashire Cricket. You\’ll be responsible fordelivering the annual sales target for Christmas by responding to all in-coming Christmas enquiries to the Conference and Events department, writing proposals, meeting clients and converting bookings ensuring the highest level of customer service at all times. This role will also support the C&E sales team responding to all other event enquiry types during the less Christmas focused months. Some admin and proactive sales activity may need to be conducted and possibly supporting the coordination team if needed
About Us
Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and an on-site Caffè Nero.
The venue has played host to some of the world’s biggest sporting events, including six ICC Cricket World Cup fixtures in 2019, Ashes Test Matches and world class concerts. In previous years we havewelcomed performances from Harry Styles, Arctic Monkeys, Foo Fighters and the Red Hot Chilli Peppers and had numerous cricket matches, including England one day internationals and a test match.It’s a unique place to build a career where no two days are ever the same!
Key Responsibilities
To support our ambitions to achieve continued growth in Conference and Eventswe are looking for an experiencedSales Executivetojoin our team. As a Conference and Christmas Sales Executiveyou will be responsible for:
- To provide a weekly report outlining Christmas sales figures and sales activity
- To respond quickly and efficiently to in-coming sales enquiries, by telephone and email with a focus on all Christmas Events
- To follow up all enquiries, preparing proposals where necessary and facilitating show-rounds with potential clients to show them our facilities, successfully converting all in-bound enquiries
- To support the Co-ordination team by regularly following-up clients post-event to ensure requirements were met and commence future sales and revenue opportunities
- To manage regular client accounts to develop repeat and new business
- Ensure an efficient tracking system of all event paper-work
- Up-keep of a client and agents database – updating where necessary to allow effective promotions
Essential Requirements
- Passion for Sales
- Re-active and Pro-active with confidence to call prospective clients, agents and other venues
- Excellent administration skills, strong attention to detail and the ability to prioritize workload to be able to meet strict deadlines
- IT Literate with strong working knowledge of Microsoft packages, particularly in Word and Excel. A working knowledge of Delphi.fdc would be very useful
- Flexibility in hours and days of work all year but particularly during the Christmas/ricket/concert season
Benefits
- Holiday allowance increasing with service
- 2 x standard Lancashire Cricket season memberships
- Social events throughout the year
- Basic contributory pension scheme with option to join enhanced pension scheme, including life assurance, after 3 months service
- Optional health cash plan scheme
- Discounts at the Lancashire Cricket Official Store, Hilton Garden Inn Emirates Old Trafford, Caffè Nero
- Free parking
- Opportunity for hybrid working (by agreement)
If you have the experience and skills required, please submit your CV along with any other required or relevant documentation. We look forward to receiving your application!
We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity.
It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club.
We welcome applications from all ages and backgrounds and are looking for candidates who can contribute diversity of representation and thinking to Lancashire Cricket.Please also be aware, all of our roles are subject to reference checks from previous employers.
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Conference and Christmas Sales Executive employer: Lancashire Cricket Club
Contact Detail:
Lancashire Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Christmas Sales Executive
✨Tip Number 1
Familiarise yourself with the venue and its offerings. Understanding the unique features of Emirates Old Trafford, such as its capacity and past events, will help you engage confidently with potential clients and tailor your proposals effectively.
✨Tip Number 2
Network within the industry. Attend local events or conferences related to sales and event management. Building relationships with other professionals can lead to referrals and insights that may give you an edge in securing the role.
✨Tip Number 3
Showcase your passion for sales during interviews. Be prepared to discuss your previous successes in sales, particularly in event management or similar roles, and how you can apply those experiences to meet the Christmas sales targets.
✨Tip Number 4
Demonstrate your proactive approach. Prepare examples of how you've successfully followed up on leads and converted enquiries into bookings in the past. This will highlight your ability to manage client accounts and drive sales effectively.
We think you need these skills to ace Conference and Christmas Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in event management or customer service. Emphasise any previous roles where you successfully met sales targets or managed client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to respond to enquiries efficiently. Mention specific examples of how you've converted leads into bookings in the past.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as strong administration abilities, attention to detail, and proficiency in Microsoft Office. If you have experience with Delphi.fdc, be sure to mention it.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Emirates Old Trafford. Discuss why you are drawn to the events industry and how you can contribute to the success of their Christmas sales initiatives.
How to prepare for a job interview at Lancashire Cricket Club
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully converted leads into bookings in the past, especially in a fast-paced environment like events or hospitality.
✨Demonstrate Strong Administration Skills
Highlight your organisational abilities and attention to detail. Be prepared to discuss how you manage multiple enquiries and maintain accurate records, as this role requires efficient tracking of event paperwork and client databases.
✨Prepare for Client Interaction Scenarios
Since you'll be meeting clients and conducting show-rounds, practice how you would engage with potential clients. Think about how to showcase the venue's unique features and address any questions they might have.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Microsoft Word and Excel, as well as any experience with Delphi.fdc. Being able to demonstrate your IT literacy will show that you're ready to hit the ground running in this role.