Technical Specialist Service Control

Technical Specialist Service Control

Full-Time 36363 - 40777 £ / year (est.) No working from home possible
Lancashire County Council

At a Glance

  • Tasks: Deliver high-quality payroll services and provide technical support on complex payroll matters.
  • Company: Join the Finance Service at County Hall, Preston.
  • Benefits: Competitive salary, generous holiday entitlement, and staff discount scheme.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Make a real impact by supporting over 35,000 employees across the North West.
  • Qualifications: 4 GCSEs including Maths and English, with payroll experience and strong communication skills.

The predicted salary is between 36363 - 40777 £ per year.

Salary £36,363 - £40,777 per annum | Permanent, Full time 37 hours per week | County Hall, Preston

International Sponsorship – this role is not open to international sponsorship

Are you a detail‑oriented payroll professional with a passion for systems and service excellence? Join our Finance Service at County Hall and play a key role in delivering high‑quality payroll services to over 35,000 employees across the North West.

Key responsibilities

  • Develop and provide training to internal Payroll team members and customers/end users
  • Be involved in developing increased customer engagement activities to user groups across LCC, schools and academies
  • Provide technical support on complex payroll and pension matters, including PAYE, NIC, and pension reconciliations
  • Produce meaningful management information and support project delivery within agreed cost, time, and quality parameters

Qualifications

  • 4 GCSEs (A–C) including Maths and English
  • Proven experience in a large, complex payroll environment
  • Excellent communication skills and ability to provide technical guidance
  • Experience in producing management reports and delivering training

Closing Date: 05/07/2026 | Interview Date: TBC

Benefits

  • A competitive salary and Local Government Pension Scheme with generous employer contributions and optional Additional Voluntary Contributions
  • A great holiday entitlement of 26 days annual leave, rising with length of service. Also 8 Bank Holidays, 2 additional statutory Bank Holidays, and option to buy additional leave each year
  • Our staff discount scheme in partnership with Vivup allowing access to discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars

For further information please contact Alison Brown, alison.brown1@lancashire.gov.uk

Technical Specialist Service Control employer: Lancashire County Council

Join our Finance Service at County Hall, Preston, where we pride ourselves on fostering a supportive and collaborative work culture. As a Technical Specialist Service Control, you will benefit from a competitive salary, generous holiday entitlement, and a robust Local Government Pension Scheme, all while contributing to the delivery of high-quality payroll services for over 35,000 employees. With ample opportunities for professional development and a focus on employee engagement, this role offers a meaningful and rewarding career path in a dynamic environment.

Lancashire County Council

Contact Details:

Lancashire County Council Recruitment Team

We think you need these skills to ace Technical Specialist Service Control

Payroll Expertise
Technical Support
Customer Engagement
Training Development
Management Reporting
Communication Skills
Complex Problem Solving