School Transport Liaison Officer | Accessible Transport Service | Full Time/Part Time | Preston |

Salary £28,142 - £32,061 Per annum | Permanent, Full Time, 37 hours per week | Accessible Transport Service | Bamber Bridge, Preston/Hybrid

Join our team as a School Transport Liaison Officer and help ensure children with Special Educational Needs and Disabilities (SEND) receive safe and effective home-to-school transport. As a School Transport Liaison Officer, you will act as the primary point of contact for families once a transport application has been approved. You will build strong, supportive relationships with parents and carers, developing a clear understanding of each child’s individual travel needs. This position is advertised as full time but we may consider part time/job share.

Responsibilities:

• Working closely with colleagues and external partners to assess eligibility and facilitate safe, cost-effective arrangements.
• Liaising with the Safer Travel Team to ensure all risk assessments are accurately reflected in the transport provision.
• Promoting Independent Travel Training to help young people gain confidence and independence.
• Maintain accurate records and identify recurring issues to contribute to service improvements.

Our ideal applicant will have:

• Excellent listening and verbal communication skills with the ability to explain complex information clearly with empathy to parents and carers.
• Great relationship building and customer service skills.
• Confidence to use digital IT Systems to manage and maintain records.

We’ll provide full training on our specialist systems.

What’s next:

Closing date: 15th February 2026. Interview date: TBC. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Application review is ongoing; therefore we encourage you to apply as soon as possible to avoid missing out on this opportunity.

For an informal discussion about the role, please contact Lisa Cunningham, Service Development Manager at lisa.cunningham@lancashire.gov.uk.

What you can expect from us:

We have an ambitious, confident and motivated management team who are experienced, supportive and keen to help you learn and grow. You will be part of a dedicated team making a meaningful difference to children, young people and families across Lancashire. This role offers opportunities for professional development and the chance to contribute to a service with a real social impact.

As an organisation, we offer a wide range of staff benefits including:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave, which increases with length of service.
• You will also be entitled to 8 bank holidays, 2 additional statutory bank holidays and have the option to buy additional leave each year.
• Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars.
• Access to fantastic development and career opportunities.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.