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- Tasks: Register births, deaths, and marriages while providing excellent customer service.
- Company: Join Lancashire County Council's dedicated Registration Service team.
- Benefits: Competitive salary, generous leave, and access to staff discounts.
- Why this job: Make a meaningful impact in your community with flexible part-time hours.
- Qualifications: Customer-focused, confident with digital tools, and strong teamwork skills.
- Other info: Great opportunities for personal and professional development.
The predicted salary is between 21500 - 24000 £ per year.
Join our team as a Registration Officer at Lancashire County Council! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team.
What you’ll be doing:
- Undertaking duties attached to the registration of Births, Deaths and Still births
- Attest routine notices of marriage and civil partnerships
- Support the delivery of a high-quality Registration Service
- Work as a member of the Registration team
Our service: The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.
Your new role: We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision. These roles are annualised contracts, meaning you will work your hours over the year, but the hours you work each week will vary depending on demand. This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro-rata basis. Work patterns are agreed in advance in accordance with the needs of the service but there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability two months in advance so that the rota of our ceremony programme can be put together.
How to apply: Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. We will be holding an online information session to provide more details about the role.
Why join us: By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you’ve always wanted.
Benefits: In return for your passion and expertise, Lancashire County Council offers a range of benefits, including:
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service.
- You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year.
- Access to our staff discount scheme in partnership with Vivup.
- Fantastic development and career opportunities.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Registration Officer - Births & Deaths | Part Time I Preston Registration Office employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Officer - Births & Deaths | Part Time I Preston Registration Office
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Registration Officer, especially around births and deaths. This will help you speak confidently about how your skills match what they're looking for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Lancashire County Council on LinkedIn. They can give you insider tips on the application process and what it’s really like to work there.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye out for that online information session – it’s a great chance to ask questions and show your enthusiasm!
We think you need these skills to ace Registration Officer - Births & Deaths | Part Time I Preston Registration Office
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond to help others, especially in roles where accuracy is key, like this one!
Be Specific About Your Experience: When filling out your application, give clear examples of how you meet the criteria listed in the job description. We love seeing real-life situations where you've demonstrated the skills we're looking for.
Keep It Professional Yet Personal: While we want you to be yourself, remember to keep your application professional. Use a friendly tone but avoid slang or overly casual language. We’re looking for someone who can connect with people while maintaining professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and the application process there.
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you understand the role of a Registration Officer and the importance of accurate record-keeping. Familiarise yourself with the processes involved in registering births, deaths, and marriages. This will show your passion for the job and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure that everyone feels valued and respected.
✨Be Ready for Teamwork Questions
As a Registration Officer, you'll be part of a team. Prepare to talk about your experience working in teams, how you contribute to group dynamics, and any challenges you've faced. Highlight your ability to collaborate effectively and support your colleagues.
✨Prepare for Flexibility
This position requires flexibility in working hours. Be prepared to discuss your availability and how you can adapt to varying work patterns. Showing that you're open to change and can manage your time effectively will make you a strong candidate.
