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- Tasks: Support hospital patients with rehabilitation referrals and improve service quality.
- Company: Lancashire County Council, dedicated to caring for older adults.
- Benefits: Competitive salary, generous leave, training, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in health and social care, project support, and quality improvement.
- Other info: Join a committed team recognised for excellence in customer service.
The predicted salary is between 24114 - 26893 £ per year.
Overview
This role is not open to international sponsorship. Lancashire County Council's Older People Care Services invites applications for the position of Referral Officer. This is a permanent, full-time role (37 hours per week) with a salary of £28,142 - £32,061 per annum. The post holder will work from County Hall in Preston with potential to work from home or other locations.
Responsibilities
- Provide support to conduct preadmission assessments for people leaving hospital who wish to undertake a period of rehabilitation within one of the Older People Intermediate Care Services.
- Manage and co-ordinate residential rehabilitation referrals and maintain all aspects of the service's data collection and recording requirements.
- Liaise directly with individual residential establishments and other health colleagues and partners to streamline the referral process.
- Work to support projects and contribute to quality improvement and development within the service.
Rota and working hours
Hours: 09:00 – 17:00
Week 1 – Mon, Tue, Wed, Thu, Sat
Week 2 – Sun, Tue, Wed, Thu, Fri
Week 3 – Mon, Tue, Wed, Thu, Fri
Week 4 – Mon, Tue, Wed, Thu, Fri
Qualifications and experience
- Experience working within a health and social care setting.
- Experience with supporting projects and driving quality improvement and development.
Equal opportunities and recruitment
We welcome applications from all sections of the community. The panel may be unable to shortlist you for interview without evidence of experience and education in the application.
Training, induction and benefits
Training and DBS (Disclosures and Barring Service) application paid for as part of the process. The Care Certificate will form part of the comprehensive induction programme. Training will be provided and opportunities to progress. Lancashire County Council offers competitive salaries, generous annual leave, and great staff benefits.
About the role and organisation
Our committed team provides care to more than 1,000 adults across Lancashire. It runs 16 Care Homes and 13 Day Centres, supporting older people, adults living with dementia and their families. We have recently been awarded the national Customer Service Excellence Standard for our work.
How to apply
For more information about our roles visit the Lancashire County Council careers website to browse current vacancies: Jobs, employment and volunteering – Lancashire County Council.
Notes
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. We reserve the right to close a vacancy early if we receive sufficient applications.
Referral Officer | County Hall | Full time employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Officer | County Hall | Full time
✨Tip Number 1
Network like a pro! Reach out to your contacts in the health and social care sector. Let them know you're on the lookout for a Referral Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Lancashire County Council and their Older People Care Services. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions related to health and social care, and be ready to showcase your experience in quality improvement and project support.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Lancashire County Council. Good luck!
We think you need these skills to ace Referral Officer | County Hall | Full time
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in health and social care settings. We want to see how your background aligns with the role of Referral Officer, so don’t hold back on sharing relevant examples!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit into our team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can check out other roles that might interest you while you’re there!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Referral Officer. Familiarise yourself with the preadmission assessment process and how it fits into the rehabilitation of older people. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Relevant Experience
Prepare specific examples from your past work in health and social care that demonstrate your ability to manage referrals and support quality improvement projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Research the Organisation
Take some time to learn about Lancashire County Council and its Older People Care Services. Understanding their values, recent achievements, and the communities they serve will allow you to tailor your answers and show that you’re a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.
