At a Glance
- Tasks: Enhance Older People Services through quality assurance and performance tracking.
- Company: Join Lancashire County Council, dedicated to improving social care for older people.
- Benefits: Enjoy a competitive salary, generous leave, and career development opportunities.
- Other info: Supportive environment with travel required across services and DBS check.
- Why this job: Make a real difference in the lives of older people while growing your career.
- Qualifications: Experience in service support, strong analytical skills, and effective communication.
The predicted salary is between 30000 - 40000 € per year.
Lancashire County Council is hiring a Service Officer to enhance Older People Services. This full-time position emphasizes quality assurance, performance tracking, and service improvements.
Candidates should possess:
- Service support experience
- Analytical skills
- Effective communication abilities
This role offers a competitive salary, generous leave, and career development opportunities within a supportive environment. Note, travel is required across services, and the post is subject to a DBS check.
Quality & Performance Officer — Older People’s Social Care employer: Lancashire County Council
Lancashire County Council is an excellent employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. With a focus on quality assurance in Older People Services, staff benefit from competitive salaries, generous leave, and ample opportunities for career development, all while making a meaningful impact in the community. The role also provides the unique advantage of engaging with diverse services across the region, fostering a dynamic and enriching work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Performance Officer — Older People’s Social Care
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those working with older people. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by researching Lancashire County Council's values and recent initiatives in older people's services. We want to see you shine, so tailor your answers to show how your skills align with their goals.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've improved service quality or tracked performance in previous roles. We love seeing real-life applications of your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Quality & Performance Officer role.
We think you need these skills to ace Quality & Performance Officer — Older People’s Social Care
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in service support and performance tracking. We want to see how your skills align with the role of Quality & Performance Officer, so don’t hold back!
Show Off Your Analytical Skills:Since this role emphasises quality assurance, it’s crucial to showcase your analytical abilities. Include examples of how you've used data to drive improvements in previous roles. We love a good story backed by numbers!
Communicate Clearly:Effective communication is key in this position. When writing your application, be clear and concise. We appreciate straightforward language that gets to the point, so avoid jargon unless it’s necessary.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Quality & Performance Officer. Brush up on quality assurance principles and performance tracking methods relevant to older people's social care. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Experience
Prepare specific examples from your past service support experience that highlight your analytical skills and effective communication. Think about times when you improved a process or resolved an issue. This will help you demonstrate your value to the council.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the organisation. Ask about the current challenges in older people's services or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Ready for Travel Talk
Since travel is part of the job, be ready to discuss your flexibility and willingness to travel across services. You might want to mention any previous experiences where you successfully managed travel as part of your work, which can reassure them of your adaptability.
