Senior Business Intelligence Officer | Full time | Intelligence Group | Preston, Lancashire

Salary £36,363 - £40,777 per annum | 37 hours per week | Permanent, Full time

Lancashire is the fourth largest local authority in England and is a delightful mix of bustling towns and cities with a rich history of industry and creativity, sitting alongside peaceful, picturesque countryside and magnificent coastlines. Lancashire's Business Intelligence team plays a central role in supporting all our services; providing analyses to develop our understanding of the people who live in Lancashire and insight into Lancashire's economic and cultural landscape. We develop business critical reports, performance analyses and support statutory and regulatory requirements. The following role presents an exciting opportunity to join a dynamic team at the heart of the council.

This role is key to linking and improving the information provided by Business Intelligence with that used and needed by operational teams and senior managers in the Education and Children's Services Directorate covering Education, Children's Social Care, Inclusion services and SEND.

• Facilitate the maintenance and development of the team's products, to disseminate the data and intelligence collected, including via system reports, dashboards, analysis documents and other methods.
• Process and upload information for the Education and Children's Services - providing analysis and summary oversight.
• Analysis of Education and Children Services, and other, datasets.
• The production of reports and the development of statistical tools within the analysis.
• Development of new data requirements and reporting arrangements to facilitate improved performance monitoring, management and evaluation (including the use of data dashboards and scorecards).
• Querying of data and implementing data quality assurances and procedures.
• Support colleagues internally and externally to develop intelligence from the analyses produced, and provide ad-hoc analysis and reports in response to data requests.
• Produce communications to a variety of audiences on the outputs of the team and other services.
• Assist with the preparation and development of inspection materials.
• Develop additional datasets with a range of LCC services, as required.

• Skilled in the development of Power BI dataset and dashboards with expert knowledge and experience in the development and delivery of Power BI dashboards.
• Highly competent who can understand, interpret and present information quickly and accurately.
• Highly numerate, with strong analytical skills and problem-solving capability.
• Knowledge of performance management and evaluations tools, techniques and methodologies.
• Experience in analysing, interpreting and presenting complex datasets in both prescribed and bespoke formats (including dashboards and scorecards).
• Ability to establish and understand the links between different sources of data intelligence and how this impacts performance.
• Production of regular analysis and performance reports against performance frameworks and their KPIs to facilitate strategic and operational decision making.
• Collaborating with technical and operational teams to incorporate information into several datasets, and develop reports to monitor performance.
• Well-developed interpersonal skills and the ability of working with/within multi-discipline organisations.

The usual office base for this role is County Hall, Preston, although it is currently a hybrid role which includes an amount of homeworking.

For an informal discussion about these posts please contact Michael Walder, Senior Business Intelligence Manager, on 01772 533637, Michael.walder@lancashire.gov.uk or Umer Khonat, Business Intelligence Analyst, on 01772 532804, Umer.Khonat@lancashire.gov.uk