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- Tasks: Provide clerical and administrative support in the Certificate Services Office.
- Company: Join Lancashire County Council, a supportive and community-focused organisation.
- Benefits: Competitive salary, generous holiday entitlement, and a Local Government Pension Scheme.
- Other info: Flexible part-time role with excellent career growth potential.
- Why this job: Shape your career with personal development opportunities and a chance to make a difference.
- Qualifications: Customer-focused, confident with digital tools, and strong team player.
The predicted salary is between 25949 - 25949 £ per year.
The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.
We are recruiting a Frontline Assistant to work in our Certificates Services Office, providing clerical, administrative and technical support relating to all aspects of the Lancashire Certificate Service. This is a 22.2 hours per week permanent role, based at our Certificates Services Office at Lancashire Archives.
We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent digital skills and be able to work accurately, following work procedures, and without close supervision.
By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.
In return for your passion and expertise, we offer a generous benefits package, including:
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case-by-case basis).
- Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
- Fantastic development and career opportunities.
All applications must be submitted online on the Lancashire County Council Website. Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. If you would like an informal discussion or any further information, please contact Lauren Cooper on 01772 536893.
We reserve the right to close a vacancy early and before the closing date if we receive sufficient applications.
Frontline Assistant - Certificate Services | Registration Service in Preston employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Assistant - Certificate Services | Registration Service in Preston
✨Tip Number 1
Get to know the company! Research Lancashire County Council and their Registration Service. Understanding their values and mission will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being customer-focused, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 3
Show off your digital skills! Be prepared to discuss how you've used digital resources in previous roles. Whether it's managing records or using software, make sure you highlight your tech-savviness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position. Don’t forget to include specific examples that match the job description!
We think you need these skills to ace Frontline Assistant - Certificate Services | Registration Service in Preston
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. Make sure you understand what they're looking for in a Frontline Assistant and tailor your application to highlight how you meet those specific criteria.
Show Off Your Customer Focus: Since this role is all about providing support, make sure to include examples of your customer service experience. We want to see how you've gone above and beyond to help others in previous roles.
Highlight Your Digital Skills: As the job requires excellent digital skills, don’t forget to mention any relevant tech experience you have. Whether it’s software you’ve used or systems you’re familiar with, let us know how you can bring that expertise to our team.
Apply Through Our Website: Make sure to submit your application through the Lancashire County Council website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you understand the role of a Frontline Assistant in the Certificate Services Office. Familiarise yourself with the processes involved in recording births, marriages, and deaths. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Customer Focus
Since this role is customer-focused, prepare examples of how you've provided excellent service in previous jobs. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to customer satisfaction.
✨Digital Skills Matter
Brush up on your digital skills before the interview. Be ready to discuss any relevant software or tools you've used in the past. If you have experience with administrative tasks or data entry, highlight that to show you're comfortable with the technical aspects of the job.
✨Team Player Vibes
This role requires effective team working, so be prepared to talk about your experiences collaborating with others. Share examples of how you've contributed to a team project or supported colleagues, as this will illustrate your ability to work well in a team environment.