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- Tasks: Manage high-level correspondence and support the Director of Highways and Transport.
- Company: Lancashire County Council, committed to effective public service.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Why this job: Be a key player in shaping transport and highways management in your community.
- Qualifications: Strong organisational skills and excellent communication abilities required.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 32061 - 36363 £ per year.
Salary £32,061 - £36,363 per annum | 37 hours per week | Permanent, Full time | Preston, Lancashire
The Director of Highways and Transport is responsible for ensuring that the County Council can exercise its functions, duties and powers under the Highways Act 1980 and the Traffic Management Act 2004. Notably, in respect of Highways Network Management, Highways Operations and Design, and Public and Integrated Transport.
The Grade 7 Executive Director Correspondence Officer provides confidential, effective, and efficient support to the Director of Highways and Transport, ensuring all procedures and services are completed to a high standard. The role will be high-level correspondence management requiring the handling of sensitive and complex issues and effective communication with a wide range of stakeholders, including elected officials and senior leaders.
There could be an expectation for the Executive Director Correspondence Officer to provide support to other Directors or assist in the Highways Enquiries team, covering annual leave and assisting the team with correspondence during busy periods when the volumes of enquiries, ensuring the objectives of the team are met and maintained on a daily basis.
We are looking for someone with strong organisational skills and attention to detail, to help the Director communicate effectively with key stakeholders. This is a demanding, diverse, and busy post. Excellent communication skills are essential as there is an expectation to interact with internal and external customers regularly as well as senior stakeholders.
Accountabilities/Responsibilities:- To act as a first point of contact dealing with highways correspondence for the Director and at times related telephone calls.
- Draft routine and complex correspondence to a high standard ensuring complete record keeping on the relevant systems when required.
- Understand the Executive Director’s business, hierarchy of contacts, local protocols, and priorities.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. This position is term time only, please note the salary quoted is full time equivalent, the salary received will be paid on a pro-rata basis.
You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.
Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in highways and transport. This will help us tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with correspondence management and stakeholder communication, as these are key for the Director Correspondence Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Director Correspondence Officer. We want to see how you can handle sensitive correspondence and communicate effectively with stakeholders.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to draft clear and concise correspondence. We love seeing examples of how you've successfully interacted with various stakeholders in the past.
Highlight Organisational Skills: This position requires strong organisational skills, so be sure to mention any relevant experiences where you've managed multiple tasks or projects. We appreciate candidates who can keep things running smoothly, especially in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you understand the Highways Act 1980 and the Traffic Management Act 2004. Brush up on how these laws impact the role of a Director Correspondence Officer. This will show that you're not just interested in the job, but that you’re genuinely invested in the field.
✨Showcase Your Communication Skills
Since this role involves high-level correspondence management, prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you handled sensitive issues or complex correspondence and be ready to discuss them.
✨Demonstrate Organisational Skills
Be prepared to talk about your organisational strategies. You might want to share specific tools or methods you use to manage your workload, especially during busy periods. This will highlight your ability to keep things running smoothly under pressure.
✨Understand the Team Dynamics
Familiarise yourself with the structure of the Highways Enquiries team and the role of the Executive Director. Knowing how you can support others and contribute to team objectives will show that you’re a team player who’s ready to jump in when needed.
