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- Tasks: Support Senior Managers in delivering innovative social care solutions and manage administrative tasks.
- Company: Join a forward-thinking team dedicated to improving lives in Lancashire.
- Benefits: Enjoy up to 32 days annual leave, flexible working, and a generous pension scheme.
- Other info: Diverse workplace with excellent training and development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Empathy, creativity, and strong organisational skills are essential.
The predicted salary is between 28142 - 32061 £ per year.
Salary £28,142 - £32,061, Per annum | Permanent, Full Time, 37 hours per week
Location: Lancashire (County Hall, Preston)
We are currently recruiting a Business Support Officer with empathy and the drive to make a difference, finding creative ways to support people to achieve what they want to and live as independently as possible in a place they call their home. We need a permanent, full-time Business Support Officer to work as part of our Adult Services Support Services Team.
This is a hugely exciting time for us. We've launched Living Better Lives in Lancashire – our new strength-based vision for social care. We're driving forward innovative practice that will make a difference to our communities and we need Business Support Officers to help us achieve our vision of supporting people to achieve what they want to, living independently in a place they call their home.
This role is to support Senior Service Managers in Adults, Health and Wellbeing. Duties include but are not limited to:
- Managing the inbox for the senior service managers ensuring that emails are actioned, deadlines are met and managed effectively.
- Manage the diary and meeting schedule, ensuring the senior managers are forewarned of approaching deadlines, upcoming events and issues affecting schedules.
- Provide administrative support for meetings, which includes arranging dates, room bookings, preparation of agenda, distribution of papers or taking minutes using technology available.
- Ensure reports are maintained and kept up to date to meet key deadlines.
- Organise attendance at training, conferences, travel arrangements in the UK, and accommodation when required for the senior managers and their respective teams.
- Typing of letters, preparation of presentations, spreadsheets. Including track correspondence and monitoring response times, produce dashboards, chasing teams' members for information and keeping the Senior Service Manager informed of progress.
- Assist with the collection and collation of statistics, data, financial information, or other management information.
- Respond to, and resolve where appropriate, telephone, face-to-face, e-mail and postal enquiries generated by the service.
- Ad-hoc tasks as required by the senior managers or the post holder's line manager.
- Use professional judgement and critical thinking in the decision-making process.
Our values
What's important to us, is that you share our values:
- Supportive and Innovative: You'll need a blend of supportive and innovative thinking, coming up with fresh ideas so we can achieve the best outcomes for people.
- Empathy: You'll need compassion and empathy to support people, listening to what they need, whilst ensuring they feel valued and respected.
Reasons to Join Us:
- Great Annual Leave: We offer up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season. You can also purchase additional leave.
- Flexible Working opportunities.
- Financial Benefits: Our generous Local Government Pension Scheme with employer contribution. Our relocation reimbursement package to support people who need to move to the area to work with us.
- Training and Development: An excellent induction and ongoing support for your career and professional development.
- Health and Wellbeing: A Wellbeing Support Programme for you and your family.
- Staff Discounts: You'll get access to dozens of discounts through Vivup, our employee benefits partner. Our scheme covers a car lease scheme, shopping, entertainment, gym memberships, holidays, and more.
We embrace diversity and have a range of support, groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.
To Apply:
If you would like to contact us for an initial informal and confidential chat, call Sarah Brindley on 01772 532738 or email Sarah.Brindley@lancashire.gov.uk. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Business Support Officer | Support Services | Full Time in Preston employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer | Support Services | Full Time in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around Living Better Lives in Lancashire, so you can show how your skills align with their goals.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your empathy and innovative thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Business Support Officer | Support Services | Full Time in Preston
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathy and understanding of the role. Share examples of how you've supported others in the past, as this aligns perfectly with our values at StudySmarter.
Be Creative: We love innovative thinking! Use your application to showcase any creative solutions you've come up with in previous roles. This will help us see how you can contribute to our mission of supporting people to live independently.
Tailor Your Supporting Statement: Don’t forget to attach a supporting statement that directly addresses the criteria outlined in the job description. This is your chance to shine, so make it personal and relevant to the Business Support Officer role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Lancashire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key duties mentioned in the job description, like managing inboxes and supporting senior managers. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Empathy
Since empathy is a core value for this role, prepare examples from your past experiences where you've shown compassion and understanding. Think about situations where you supported someone in need or helped them achieve their goals, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and critical thinking skills. Practice responding to hypothetical situations related to managing schedules or resolving enquiries. This will show that you can think on your feet and apply your judgement effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the Living Better Lives initiative, or opportunities for professional development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.