At a Glance
- Tasks: Support data management and assist in digitising records for the council.
- Company: Join Lancashire County Council, a supportive and innovative workplace.
- Benefits: Competitive salary, career progression, and a range of employee benefits.
- Other info: Exciting opportunities for personal growth in a collaborative environment.
- Why this job: Be part of a dynamic team and make a real difference in information management.
- Qualifications: Good communication skills and confidence with ICT and software.
The predicted salary is between 25949 - 25949 £ per year.
Salary £25,949 - (Pay Award Pending) per annum | 37 hours per week | Permanent, Full time
An exciting opportunity has arisen within the Information and Records Management Service within Lancashire County Council.
The Team
The Information and Records Management Service has several teams supporting Council departments in managing their data. The teams are responsible for both physical and digital tasks e.g. the digitisation and associated processes of Social Care and Corporate data, managing and auditing the physical holdings of records, investigating and resolving any issues arising via emails and other sources, as well as the sharing of information with third parties following Information Governance rules.
The Role
The role involves using specific software to process and update information, as well as the need to be physically able to work in a warehouse environment. We are looking for people with good communication and ICT skills, who are comfortable using a wide range of software to help us ensure that statutory and legislative obligations are met. Confidence when using new software systems and computers is essential. Our service utilises bespoke records management software along with MS365 and Teams, so you need to be able to call, video conference and navigate a laptop and systems confidently.
About You
You will be good at using your initiative and solving problems; therefore, communication and teamwork are key. You will be a go getter who isn't afraid to roll their sleeves up and get stuck in. This role involves working with sensitive information in line with current legislation. It is an exciting time to become part of the team, as technology evolves and the way we work adapts, giving the opportunity to develop and grow as a service and as individuals. You will work in a team to achieve personal, team and service goals; whilst displaying LCC's values of being supportive, innovative, respectful and collaborative. We are looking to recruit highly motivated and talented individuals, so if you are ready for a new challenge, and enjoy managing people, please submit your application.
This role is based at County Hall, Preston.
Benefits:
Digital Services are keen to ensure that all our staff reach their full potential and progress their careers with us.
How to Apply
For further information about the role, please contact Liz Allerton on 01772 538605. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel will be unable to shortlist you for interview without this evidence.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion. You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.
Business Support Officer (Information and Records) in Preston employer: Lancashire County Council
Lancashire County Council is an excellent employer that prioritises employee growth and development within a supportive and collaborative work culture. Located in Preston, the role of Business Support Officer offers a unique opportunity to engage with innovative technology while managing sensitive information, all within a team that values respect and teamwork. With a commitment to helping staff reach their full potential, the council provides a range of benefits designed to enhance career progression and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (Information and Records) in Preston
✨Tip Number 1
Get to know the company! Research Lancashire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to business support and information management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with software like MS365 and any records management systems. We want to see how you can hit the ground running in this role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Business Support Officer (Information and Records) in Preston
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We want to see how you meet the criteria, so be specific and give examples that showcase your abilities.
Show Off Your ICT Skills:Since this role involves using various software, don’t forget to mention your ICT skills! We’re looking for someone who’s comfortable with technology, so share any relevant experience you have with software like MS365 or similar tools.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant, and make sure your enthusiasm for the role shines through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super straightforward, so you can focus on making your application the best it can be.
How to prepare for a job interview at Lancashire County Council
✨Know Your Software
Familiarise yourself with the specific software mentioned in the job description, especially the bespoke records management software and MS365. Practise navigating these systems so you can confidently demonstrate your skills during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles, particularly in problem-solving situations. Highlight your ability to work collaboratively in a team, as this is crucial for the role.
✨Understand Information Governance
Brush up on the basics of Information Governance and data management. Be ready to discuss how you would handle sensitive information and ensure compliance with current legislation, as this will show your understanding of the responsibilities involved.
✨Be Ready to Roll Up Your Sleeves
Emphasise your willingness to get stuck in and tackle physical tasks, as well as digital ones. Share any relevant experiences where you've taken initiative or solved problems, demonstrating that you're a proactive go-getter.
