At a Glance
- Tasks: Support the school office and provide excellent customer service to staff and parents.
- Company: Fishwick Primary School, a warm and welcoming environment for children.
- Benefits: Part-time hours, term time only, with potential flexibility.
- Other info: Opportunity for growth in a supportive school community.
- Why this job: Join a dedicated team making a real difference in children's lives.
- Qualifications: GCSE English and Maths Grade 4+, customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
The Governors of Fishwick Primary School are looking to appoint an experienced and enthusiastic Admin Support Assistant from September 2026. Fishwick Primary is a smaller than average school and our very busy office is the heart of the school. We need a friendly and highly motivated Admin Support Officer to support our School Business Support Officer. We are situated in East Preston, with good links to the M6. The area in which our school is set is characterised by a relatively high level of social‑economic deprivation, but we work hard to actively create a warm, happy atmosphere that enables our children to feel secure and to work towards their individual goals.
Essential Experience
- Experience of providing good customer service
- Experience of using ICT including Word and Excel
- Car user
Desirable Experience
- Experience of using SIMS software or other data management system
- Cash handling
Essential Qualifications
- GCSE English and Maths Grade 4 and above or equivalent
Desirable Qualifications
- Level 2 NVQ in Customer Service or Administration or equivalent
Hours of Work
8.30am – 3.30pm Monday – Friday, 32.5 hours per week. Some flexibility may be available for the right candidate.
Employment Type
Part‑time, term time only. Salary is quoted on a full‑time equivalent basis and will be paid on a pro‑rata basis.
Safeguarding
The school is committed to safeguarding children and this post is subject to a check by the Disclosure and Barring Service. In line with Keeping Children Safe in Education 2025, an online search will be carried out as part of due diligence on shortlisted candidates.
Location
Fishwick Primary School, Downing Street, Preston, Lancashire, PR1 4RH (163 on roll)
Contact
Phone: 01772 491402
School website: www.fishwick.lancs.sch.uk
Equal Opportunities Statement
An Equal Opportunities Employer welcoming applications from all sections of the community.
Recruitment Information
CVs are not accepted. To apply for this vacancy you need to complete the application form attached. The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a disclosure.
ADMIN SUPPORT OFFICER in Preston employer: Lancashire County Council
Fishwick Primary School is an excellent employer that fosters a supportive and inclusive work environment, making it an ideal place for those looking to make a meaningful impact in education. With a strong commitment to employee development and a focus on creating a warm atmosphere for both staff and students, we offer flexible working hours and opportunities for professional growth within our dedicated team. Located in East Preston, our school is at the heart of the community, providing a rewarding experience for those who wish to contribute positively to the lives of our children.
StudySmarter Expert Advice🤫
We think this is how you could land ADMIN SUPPORT OFFICER in Preston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lancashire County Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lancashire County Council and let us see your personality shine through!
We think you need these skills to ace ADMIN SUPPORT OFFICER in Preston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lancashire County Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Lancashire County Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lancashire County Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lancashire County Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lancashire County Council will surely appreciate.
