At a Glance
- Tasks: Supervise waste enforcement activities and ensure compliance with regulations.
- Company: Join Lancashire County Council, committed to equal opportunities and community service.
- Benefits: Competitive salary, overtime pay, and a range of employee benefits.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in environmental protection while developing your skills.
- Qualifications: Attention to detail, good communication skills, and a valid driving licence.
The predicted salary is between 28142 - 32061 £ per year.
Salary £28,142 - £32,061 per annum | 37 hours per week | Permanent, Full time | Farrington, Lancashire
Essential Requirements
- Excellent attention to detail.
- Good communication skills.
Responsibilities
- Carry out waste enforcement activities in line with all regulatory and operational procedures and standards.
- Undertake home visits to observe the origins of the waste.
- Complete all required documentation relevant to the role, both paper based and electronically, in a thorough and timely manner and in line with all regulatory and operational requirements.
- Keep accurate records and produce written reports to management of all activities undertaken, including statistics on the number and types of customers and vehicles where enforcement action has been taken.
- Process and analyse service specific data and information related to the role.
- Administer management systems and document control.
- Assist in the development, recording and implementation of risk assessments and safe systems of work.
- Assist in developing systems for the management and monitoring of compliance with legal obligations including environmental permits and council policies.
- Assist in providing training on new and existing systems to staff at a variety of levels and ability.
- Operate in a diligent, effective and efficient manner when undertaking duties.
- Deal with customer complaints both verbally and written in a professional manner.
- Direct engagement with customers including potentially managing difficult situations or customers.
- Be responsible for a range of ICT equipment including mobile devices and bodycams, ensuring they are charged, downloaded, updated and used in a secure way and in line with regulatory and operational procedures.
- Work outside on waste sites in all weathers.
- Support the Waste Enforcement Manager in the delivery of aspects of his or her role that are commensurate to the grade of the post.
- Support other members of the team and assist with inductions and training.
General Additional Requirements
- The post holder may be required to work up to one day per calendar month on a weekend or Bank Holiday. Such days will be paid at overtime rates.
- It is an Essential Car User post; the post holder must hold a valid Category B driving licence and have a suitably insured vehicle available for work purposes at all times.
- The post holder may be required to drive a manual LCC vehicle in relation to their role.
Equal Opportunities
We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
Job Description and Person Specification
The candidate must provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider candidates who cannot drive because of a disability.
Benefits
In return Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website.
Operations Supervisor | Full time | Farrington, Lancashire employer: Lancashire County Council
Lancashire County Council is an exceptional employer, offering a supportive work culture that prioritises employee development and community engagement. With competitive salaries and a comprehensive benefits package, including opportunities for training and career advancement, employees can thrive in their roles while making a meaningful impact on environmental enforcement in the beautiful surroundings of Farrington, Lancashire.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor | Full time | Farrington, Lancashire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. You never know who might give you the inside scoop or even refer you for the role!
✨Tip Number 2
Prepare for the interview by researching common questions related to operations supervision. Think about how your skills in attention to detail and communication can shine through. Practise your answers with a friend or in front of the mirror!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss how you've handled difficult situations or customer complaints in the past. This will demonstrate your ability to manage challenges effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Supervisor | Full time | Farrington, Lancashire
Some tips for your application 🫡
Show Off Your Attention to Detail:When you're filling out your application, make sure to highlight your attention to detail. This role requires you to complete documentation accurately and on time, so give examples of how you've nailed this in the past.
Communicate Clearly:Good communication skills are key for this position. In your written application, be clear and concise. Use straightforward language and avoid jargon to ensure your message comes across effectively.
Tailor Your Application:Make sure to tailor your application to the specific responsibilities mentioned in the job description. Show us how your experience aligns with tasks like waste enforcement activities and customer engagement.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operations Supervisor role. Familiarise yourself with waste enforcement activities and the regulatory procedures involved. This will help you answer questions confidently and show that you're serious about the position.
✨Show Off Your Communication Skills
Since good communication is essential for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively dealt with customer complaints or managed difficult situations in the past. This will demonstrate your ability to handle the challenges of the job.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. Bring up specific instances where your meticulous nature has led to successful outcomes, especially in documentation or reporting. This will reassure them that you can manage the thorough record-keeping required for the role.
✨Be Ready for Practical Scenarios
Expect situational questions that may involve home visits or dealing with compliance issues. Think through how you would approach these scenarios and be prepared to discuss your thought process. This will show that you can think on your feet and apply your knowledge in real-world situations.
