Neighbourhood Centre Support Officer

Neighbourhood Centre Support Officer

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
Lancashire County Council

At a Glance

  • Tasks: Be the friendly face of our neighbourhood centres, supporting visitors and managing bookings.
  • Company: Join Lancashire County Council, a community-focused organisation making a difference.
  • Benefits: Enjoy a generous pension, up to 32 days annual leave, and a supportive work environment.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a positive impact in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24000 - 28000 £ per year.

Lancashire County Council is looking for a Delivery Centre Support Worker to act as the first point of contact for visitors in various neighbourhood centres across Lancashire. You'll support bookings and service user records using IT systems while helping maintain a safe and clean environment.

This role involves providing essential information to families and occasionally supporting group sessions.

The council offers a range of benefits, including a generous pension and up to 32 days annual leave.

Neighbourhood Centre Support Officer employer: Lancashire County Council

Lancashire County Council is an excellent employer, offering a supportive work culture that prioritises community engagement and employee well-being. With generous benefits such as a robust pension scheme and up to 32 days of annual leave, employees are encouraged to grow and develop within their roles while making a meaningful impact in the neighbourhoods they serve.

Lancashire County Council

Contact Details:

Lancashire County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Neighbourhood Centre Support Officer

Tip Number 1

Make sure to research Lancashire County Council and their neighbourhood centres. Knowing their values and services will help you connect with the interviewers and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! As a Neighbourhood Centre Support Officer, you'll be the first point of contact for visitors. Role-play common scenarios with friends or family to boost your confidence.

Tip Number 3

Don’t forget to highlight your IT skills during interviews. Since you'll be managing bookings and service user records, showcasing your proficiency with relevant software can set you apart from other candidates.

Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're proactive and keen on joining the team at Lancashire County Council.

We think you need these skills to ace Neighbourhood Centre Support Officer

Customer Service Skills
IT Proficiency
Record Keeping
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for community support shine through. We want to see how excited you are about helping families and making a difference in neighbourhood centres!

Tailor Your Experience:Make sure to highlight any relevant experience you have with IT systems or working in community settings. We love seeing how your background aligns with the role of Neighbourhood Centre Support Officer.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.

How to prepare for a job interview at Lancashire County Council

Know Your Neighbourhood Centres

Familiarise yourself with the various neighbourhood centres in Lancashire. Understand their services, the communities they serve, and any recent initiatives. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to the centres.

Showcase Your IT Skills

Since you'll be using IT systems for bookings and records, be prepared to discuss your experience with similar software. Bring examples of how you've effectively used technology in previous roles to streamline processes or improve user experiences.

Emphasise Communication Skills

As the first point of contact, strong communication skills are essential. Think of examples where you've successfully interacted with diverse groups, provided information, or resolved issues. Practising these scenarios can help you articulate your abilities during the interview.

Highlight Your Commitment to Safety and Cleanliness

Given the importance of maintaining a safe and clean environment, be ready to discuss your approach to health and safety standards. Share any relevant experiences where you've contributed to a safe space, whether in a professional or volunteer capacity.